Contacts: Adding Non RingCentral Users to Company Contacts
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a ...
Brett Youngberg
Joined on October 2, 2013
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RingCentral Archiver (for Dropbox, Google Drive and SFTP)
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Archive ended RingCentral calls in Goo...
Caller ID: Warm Transferred & Parked Calls
I noticed that incoming calls transferred to my voice mailbox have the caller id of the extension from which it was transferred rather th...
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We have recurring status update meetings that are set to enable join before host. The meeting link is in the calendar invite (host link i...
Contacts: Store extensions in address book
We just started using the desktop app instead of our mobile phones and I'm trying to have our employees use a global address book to call...
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There needs to be a way to forward calls to my answering service when a call has been in queu for more than 1 minute. As it is, a record...
Desktop App: monitor multiple extensions via Softphone
I am the only employee, however I've set up Ring Central to have three extensions to track my various businesses. Is there a way to moni...
Transferring contacts
I think a great feature would be when a contact calls in and I transfer them to another extension to have the contact name appear on the ...
Shared Contacts Across Organization
I know there is already a "Company Contacts", but that only shows extension within the organization. I would like to see a "shared conta...
Integrate RingCentral with Infusionsoft.
Would like to see a similar RingCentral integration with Infusionsoft as you do with Salesforce so we can pop-up contact records based on...
RingCentral Meetings URL won't launch in Chrome
When I start a meeting using the RingCentral Meetings app, it gives out a handy URL that will allow others to join the meeting using thei...
Caller ID on parked & warm transferred calls
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How do I give users an option to leave voicemail in lieu of waiting in the queue?
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can i use Dialectic with my Ring Central Account?
Really not liking RingCentral SoftPhone for the Mac, in particular because it just doesn't integrate with any other mac software. I would...