Conversations

Photo of Marc Reavis
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
  • 44 me toos
  • 12 replies
  • Idea
Photo of Joseph Hoenigmann
Hot Desk Session Timeout
Would like an option to have the Hot Desk Session never timeout, so that a user remains logged in until they wish to log out manually.  ...
  • 9 me toos
  • 3 replies
  • Idea
Photo of Brian Mathis
Administrator account that doesn't count as a paid line/user
Is it possible to create administrator or other accounts that don't need to be paid for and don't have lines or phone numbers?  These acc...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brian Mathis
How to restrict what numbers a user can select when changing Caller ID?
If I grant users the permission to change their outgoing Caller ID, they can select between many options, like the main company number, e...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Brian Mathis
"Meetings App Access" permission doesn't work
In role definitions, granting "Meetings App Access" to the role does not work.  When this is granted, users cannot login to the Meetings ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Brian Mathis
Password strength inconsistent when provisioning "Existing Phone"
When provisioning an "Existing Device", the passwords are auto-generated and displayed on the final setup screen, along with other detail...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Brian Mathis
Password change dialog should be presented in separate parts
The password change dialog box currently has all 3 lumped together on the same screen: change password, change pin, security question.  T...
  • Brian Mathis, 10 months ago

  • 3 me toos
  • 0 replies
  • Idea
  • Implemented
Photo of Brian Mathis
Allowing users in ring group to use callerID of other user
I have a virtual extension that receives calls via a published number.  I then have multiple users added to a ring group under Call Handl...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Brian Mathis
Show status on RingCentral desktop system tray icon
The system tray icon for Ring Central desktop should reflect the presence status of your account, such as available, busy, do not disturb...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Brian Mathis
User settings page should not display shortcuts user has no access to
When logging in to the user extension on the web site, then going to "Settings", the first screen displayed is "Shortcuts".  This page al...
  • Brian Mathis, 1 year ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of Brian Mathis
Improve phone number selection interface.
The current method of phone number selection is absolutely horrible.  It's so bad that it makes me question the continued use of this ser...
  • 1 me too
  • 1 reply
  • Idea
  • Archived
Photo of Brian Mathis
"Next user" button on user details browser
The user browser (Users / User List / Users with Extensions / $USER ) should have a "next user" button when viewing user details.  Curren...
  • 4 me toos
  • 8 replies
  • Idea
Photo of Brian Mathis
Ring Central Desktop should not set RC Fax as default printer
When installing, and especially when upgrading to a new release, the Ring Central Desktop software should not set the RC Fax as the defau...
  • 1 me too
  • 2 replies
  • Question
  • Answered