Conversations

Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 160 me toos
  • 43 replies
  • Idea
Photo of Plese
Deskphone: add External Speed Dials
We recently ordered an SPA514 with 2 sidecars. The idea was to set up the sidecar buttons with 10 digit speed dials. Unfortunately RC fir...
  • 20 me toos
  • 14 replies
  • Idea
Photo of Carolyn Melphy
cost center management- template method to load cost centers
Please develop template Method to load Cost Centers - rather than loading one by one.  Other online systems are much easier to use.  (pos...
  • Carolyn Melphy, 1 month ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of Mike Shick
Would be nice to store multiple voicemail greetings
Would be nice to store multiple voicemail greetings, so that we don't have to re-record to switch between various message options.
  • 11 me toos
  • 4 replies
  • Idea
Photo of Carolyn Melphy
Speed Dial for External Numbers
Food Retail Company, 250 Users  Need to be able to speed dial external numbers to our RC platform, such as suppliers.  Time waster as the...
  • 3 me toos
  • 2 replies
  • Idea
  • Archived
  • Merged
Photo of BRENNSKAG
Desktop App: ability to Forward to Extension Number
According to the Knowledge base article, http://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/7271?retURL=, when you are us...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Carolyn Melphy
Audio Source on Softphone Skin for Quick Access
For an Office@Hand client - Add Audio source drill down on soft phone skin - for quick access  (rather than going into settings, sound to...
  • Carolyn Melphy, 1 year ago

  • 1 me too
  • 0 replies
  • Idea
  • Archived
Photo of Carolyn Melphy
Alternatl Greetings
My OAH client would love alternate greeting options to allow people to have separate out of office greeting store for future use.  (custo...
  • Carolyn Melphy, 1 year ago

  • 1 me too
  • 0 replies
  • Idea
  • Archived
  • Merged