Need more detailed reports for IVR menus
Our U.S.-based business (a travel company) has around 40+ digital lines and mainly relies on the RingCentral soft-phone desktop app rathe...
Cecile Glassy
Joined on August 11, 2016
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Conversations 161 - 180 of 834
When did Ring Central decide to delete users archived sent items without notification?
When did Ring Central decide to delete users archived sent items without notification? Does Ring Central not store in the cloud? I have...
User Login and Logout log
We need a way to identify when users login and logout of call queues. We have multiple users utilizing the softphone app and work remotel...
Deskphones: Do Not Disturb soft key
Prior to the software change this year, the Polycom VVX410 system in the office was able to be used to show status. For example, pushing ...
Admin: Provide admin access to users mailbox
Does anyone else find it backwards from an Admin perspective that for non-standard user account, such as an after-hour voicemail box, th...
New USB headset for Polycom VVX500, remember volume setting...
I just 'inherited' a Logitech usb headset (not sure of model number) to use with my Polycom VVX 500 phone. It works great, but after eac...
Call waiting feature NEEDED NOW
I know for my business if a call waiting feature is not added soon I will be going to another vendor. It's ridiculous when I'm on a Ring ...
Texting Missing New RingCentral Web
In the new RingCentral web application (Glip) texting is missing. Or to be more accurate it is buried. Texting is much more important tod...
Is there a way to stop Hotdesk phones from receiving faxes
I have some of our Polycom phones setup as common area phones. I don't see an option to change the line to voice only so I am not sure ho...
Have call forwarding set up --- NEED to have my mobile application ring (currently only desktop app can ring)
We have call forwarding set up for four business numbers -- but your services currently won't allow the calls to be sent to our MOBILE AP...
Conference call: list participants
We need to be able to see who is on our conference calls but there is no admin portal (web or app) to manage the calls like your competit...
Need to be able to initiate a page from limited extensions to Paging groups.
I need to be able to initiate a page from a limited extension to a paging group. We need no other full line features like VM...only need...
RingCentral Meetings: attendees not required to download app
RingCentral Meetings: screen sharing without participant downloading. I work with attendees on Ring Central Meetings that are NOT tech s...
Softphone needs to work with bluetooth
I use a android phone and a windows computer. I ordered a blue-parrot S450-XT headset for its ability to cancel out background noise very...
Change Number Displayed at Top of RC for Desktop Application
Just like the title says. I'd like to know if there is a way for the top of the frame to show the end user's direct dial number as oppose...
Add ability to sort or alphabetize users lists by last name in mobile and desktop apps.
Tech Support says there is no way to alphabetize user lists by last name in the mobile and desktop app, is there a work around or feature...
Public Roadmap for Feature Development
When contacting support channels we are told "there's nothing I can do" by the support reps when raising issues of missing (yet necessary...
RingCentral Meetings: increase the attendee limit for meetings
In response to @Ragedeep on Twitter: https://twitter.com/Ragedeep/status/6...
@RingCentral Any plans on incre...
Ability to block calls from spam countries
Are you planning to roll out a call filtering service in the future?
Internal only extension for paging system
We are in the process of migrating to RingCentral for several sites. At one site I am trying to set up a line that will only be used to ...