I have no messages cisco spa535g. but phone says I have messages
My phone indicates I have a message (s). I have checked my messages using my password and there are none. Why does it still show I have...
Cecile Glassy
Joined on August 11, 2016
21,800 Points
557
Likes received
43
Conversations posted
828
Replies posted
882
Conversations followed
Conversations
Conversations 841 - 860 of 864
Have a general Mailbox that will allow all phones to hear the Voicemail sent and should be synchronized
Requesting all phones to be synchronized when receiving Voicemail messages and once deleted on one phone, it will also be deleted on the ...
Desktop App: enable syslog standard for softphone
Please enable syslog standard for RingCentral Desktop App log files so we can tail and view log file in realtime.
Call Handling: Incoming calls get my greeting first then the phone rings?
Incoming calls get my greeting first then the phone rings? When someone calls, my away from my desk greeting begins. however then the ph...
Desktop App: Color Scheme Issues
One of my coworkers & I are testing out the softphone in consideration of switching everybody from desk phones to the desktop app. One o...
Basic Phone FAQ for end users
Im just looking for a basic walkthrough on the most basic functions of the phones for some end users. ie. how to transfer a call, how to ...
RingCentral Contact Center
A complete, multi-channel solution that enhances engagement and manageability. Learn More
None of our agents in the call center is able to make or receive calls. What's going on?
Our call center has no functional phone lines at this time.
Provide account backup feature before making any changes.
In my experience in dealing with lower level ringcentral technical staff who are not very well trained. For instance: Some times you call...
Desktop App: Issues with Supported Headsets
US RingCentral Office Enterprise We're in the process of transitioning our agents from desk phones to the RC Desktop App for Windows. W...
Admin: Change other users presence setting
US RingCentral Office Enterprise One of our managers went on vacation this week, but forgot to change her Presence setting. Unfortunate...
** Service Issues: unable to call; phone lost registration
Some customers have reported issues of being unable to make. Some customers phones are not registering. Our engineering team is activel...
Please create an SMS or email list to notify Admins of UI changes.
It would be helpful if you had an Opt-In emailing list or SMS list to Admins detailing changes to the UI similar to a changelog --- A...
Deskphone: Polycom unable to register
1:25pm 09-13-16: After last night's Firmware Update we are still experiencing users in our system with Polycom VVX500s unable to regist...
Monitor activity across the entire phone system
I need a way to monitor how calls route and phones behave across an entire phone system. If there was an online virtual switchboard wher...
Is there a way to tell if my colleague is on the phone with someone?
If I need to pass a lead call to another colleague to do a demo, I'm wondering if there is a way for me to tell whether or not he/she is ...
Windows 10 and Ring Central Desktop App (BETA)
Just upgraded to Windows 10 and am unable to get the ring central desktop app to start. I have tried to uninstall/reinstall, run as admi...
Desktop App: support answering via Bluetooth headset?
Just curious to see if this is now a thing or if it plans on being available in the future.
Troubleshooting Calls going straight to voicemail
Scenario: When I call Lise Smith I immediately get her voicemail but she’s available and at her desk. What’s going on?
If you find y...
Synchronise a Google Contact Group with RC Personal Contacts
This reply was created from a merged topic originally titled Synchronise a Google Contact Group with RC Personal Contacts. Account type:...