Conversations

Conversations 1 - 20 of 408
Photo of josh Brajtman
SMS: Add feature to monitor text messaging.
Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily bas...
  • 30 me toos
  • 11 replies
  • Idea
Photo of Gizzard
Add Spell Check in the desktop version of the text messenger window.
I would like to see Spell Check added to the text messenger on the desktop version of Ring Central. Seems like a no brainer to me, especi...
  • 14 me toos
  • 18 replies
  • Idea
  • Not Planned
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 152 me toos
  • 51 replies
  • Idea
  • Under Consideration
Photo of Brad
option for "call screening" to require a spoken name announcement by the caller BEFORE connecting.
Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to h...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Doug Casey
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
  • 28 me toos
  • 14 replies
  • Idea
  • Implemented
Photo of Richard
Call queue: Send Group Voicemail to multiple Extensions
Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extension...
  • 41 me toos
  • 31 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 301 me toos
  • 78 replies
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 301 me toos
  • 73 replies
  • Idea
Photo of Chris Duquette
need to install older version of soft phone
so i updated my softphone and now it cant open because the graphics card in my pc is too old i guess. how do i install an older version o...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Joe Ferraro
SMS: Add Attachments (PDF's) to text messages
Just looking for RingCentral to add the ability to add attachments (i.e. PDF's) when sending text messages.
  • 22 me toos
  • 13 replies
  • Idea
Photo of Chris Zimmerman
SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS).  in verison 8.0.4 it ...
  • 122 me toos
  • 47 replies
  • Idea
Photo of Marina Stambaugh
Glip Notifications
It would be nice if the Glip notifications did not only notify you when the application is offline/not in focus. Notifications should be ...
  • 9 me toos
  • 7 replies
  • Idea
  • Planned
Photo of Chris Duquette
Notification email removed?
I was checking / changing programming for a customer and i realized there is no longer a place to put the email where the voicemails shou...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Chris Duquette
Ringcentral phone and Ringcentral (glip) call handling
i have my extension set to ring my mobile app along with my deskphone. my app will ring, i will try to answer on my cell phone sometimes ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Eddie Forero
Add Pauses and #s in Contact Numbers.
Would like to see the ability to add pauses and #s into pone number for dialing extensions and initiating actions. For example: I want ...
  • 142 me toos
  • 34 replies
  • Idea
  • Implemented
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 178 me toos
  • 49 replies
  • Idea
Photo of Ian Romero
Hold Music: Allow multiple audio files for hold music, played at random.
If you'd like to request this feature please select the LIKE button on the upper right corner.  We just migrated a client over to Ring ...
  • 42 me toos
  • 13 replies
  • Idea
Photo of Chris Duquette
intercom via 1 button?
is there a way to intercom a user without having to hit the intercom key on my phone and then dial their extension number? a customer of ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of LeAnn
Desktop app: transfer voicemails from one extension to another
We would love it if there was a way to transfer voicemails from one extension to another.  Can the engineers work on implementing this?
  • 36 me toos
  • 17 replies
  • Idea