Conversations

Conversations 1 - 20 of 64
Photo of Fast
RC Meeting exploit - Bad actor joins meeting to make free calls - Ideas for a fix?
I'm posting this to the forum both to get a feature request going as well as crowd source some ideas. We recently had an unknown person ...
  • 1 me too
  • 5 replies
  • Idea
Photo of Chris Verdin
ringcentral meetings msi file
I need an msi version of the latest RingCentral Meetings software.  Version 5.1.44325.0822.  Not an EXE.  I need the msi please. 
  • 3 me toos
  • 9 replies
  • Question
  • Answered
Photo of Chris Verdin
HUD: Disable Caller ID on incoming calls visible to all HUD users
This is in regards to HUD.  Right now if someone calls me anyone using HUD can see the number that is calling me.  We are all professiona...
  • 47 me toos
  • 9 replies
  • Idea
Photo of Rhonda
Today started this issue when calling from desktop app: You haven’t registered your address for 911...... and they can't make a call
Users are hearing "You haven’tregistered your address for 911" when trying to make a call using the desktop app. This just started today....
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Naftali W
Use Desktop App only to dial-out from Deskphone, not PC's microphone/speaker
New family member here... I would like to use the desktop application to dial out phone numbers from my email, quickbooks, etc, but the c...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael Mays
Desktop App: Server 2008 terminal server environment
I work for a managed IT provider supporting a company with ~200+ employees, all of whom have recently been migrated to RingCentral phones...
  • 7 me toos
  • 9 replies
  • Idea
Photo of Erik Kaiser
Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business.  In the current process I have to deauthorize one ...
  • 179 me toos
  • 27 replies
  • Idea
Photo of Natalie Carboni
What’s New with Polycom VVX Firmware 5.6.0 coming May 2018
In our continued effort to improve reliability and security for your RingCentral service, we have scheduled maintenance to update the fir...
  • 9 me toos
  • 26 replies
  • Article
Photo of Scott Walker
Echo using Polycom VVX311 and Plantronics SupraPlus HW251N headsets
We are getting complaints from users and callers that they hear an echo.  It appears to be headset related.  We are using the Polycom VVX...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
  • Archived
Photo of Mark Swenson
Desktop application
I need to log-in on my app using 2 computers at a time without de-authorizing the other PC
  • 1 me too
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Abshire
How do I find my fax phone number?
how do I find my fax phone number so I can give it to another person
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Rhonda
Does anyone use the Ring Central Desktop app with a USB VoIP phone? Not Ring Out Mode, actually use the app to talk on phone.
Does anyone use the Ring Central Desktop app with a USB VoIP phone?  Not Ring Out Mode, actually use the app to talk on phone. We have an...
  • 1 me too
  • 3 replies
  • Question
Photo of ROBINSON
Fax: How to block spam faxes
Everyday I get a number of faxes on my Ring Central phone line.   These are all SPAM. I would like to block any faxes to my mobile phone...
  • 4 me toos
  • 8 replies
  • Question
  • Answered
Photo of John
Compatibility issue installing the phone app 10.1.2 on Windows 10 1803
I'm trying to install the phone app on a Windows 10 desktop with the 1803 update in an office of approximately 6-10 computers. All the ot...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of IT Xpress
Desktop App: Memory Usage too high
Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory,...
  • 47 me toos
  • 29 replies
  • Idea
Photo of Tom Vranjes
Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
  • 37 me toos
  • 13 replies
  • Idea
  • Implemented
Photo of MileHighWelch
New UC user looking for headset that can be used on physical AND soft phone
New to the UC world but need a headset that can work on a desk phone and with a soft phone.  We anticipate most users will start off with...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Nicole
Mobile app rings before Desktop app?
Hello, A handful of users in our office have reported that their mobile apps ring for a couple rings before the desktop app pops up. Has ...
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
Photo of Chris Verdin
Need msi for RC Meetings app for Windows Version 6.0.59781.0124
I would like an msi file to install RC Meetings app company wide.  Version 6.0.59781.0124. 
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Alicia Kredt
RC Desktop has stopped working
My soft phone app has the latest release but incoming calls and faxes don't show. I either have to log in to my RC account or use the app...
  • 2 me toos
  • 9 replies
  • Question
  • Answered