Conversations

Conversations 1 - 20 of 56
Photo of ROBINSON
Fax: How to block spam faxes
Everyday I get a number of faxes on my Ring Central phone line.   These are all SPAM. I would like to block any faxes to my mobile phone...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of John
Compatibility issue installing the phone app 10.1.2 on Windows 10 1803
I'm trying to install the phone app on a Windows 10 desktop with the 1803 update in an office of approximately 6-10 computers. All the ot...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Tom Vranjes
Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
  • 36 me toos
  • 13 replies
  • Idea
  • Implemented
Photo of MileHighWelch
New UC user looking for headset that can be used on physical AND soft phone
New to the UC world but need a headset that can work on a desk phone and with a soft phone.  We anticipate most users will start off with...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Chris Verdin
ringcentral meetings msi file
I need an msi version of the latest RingCentral Meetings software.  Version 5.1.44325.0822.  Not an EXE.  I need the msi please. 
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Nicole
Mobile app rings before Desktop app?
Hello, A handful of users in our office have reported that their mobile apps ring for a couple rings before the desktop app pops up. Has ...
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
Photo of Chris Verdin
Need msi for RC Meetings app for Windows Version 6.0.59781.0124
I would like an msi file to install RC Meetings app company wide.  Version 6.0.59781.0124. 
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Alicia Kredt
RC Desktop has stopped working
My soft phone app has the latest release but incoming calls and faxes don't show. I either have to log in to my RC account or use the app...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of David Eisenbeisz
Contacts: add cell numbers to Company Contacts and sync to Softphone & Smartphone App
Is there a way for me to add additional numbers to a Company Contact?  I would like to add some of our employees' personal cell phone num...
  • 21 me toos
  • 11 replies
  • Idea
Photo of MileHighWelch
camp on or automatic call back when available
We are transitioning from an on-premise phone system that has a feature the CEO loves, it's call Camp-On or camping.  If he saw someone w...
  • 2 me toos
  • 3 replies
  • Idea
Photo of rajo
Was not able to know if I actually sent a fax.
I just found that I needed to send a fax.  RingCentral seemed to float to the top.  While attempting to buy the product, I was continuall...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jasmine M
Desktop: Remove "Limit Reached" error when same pc is used, even if on a different profile.
1. Office 2 line 2. customer is a reseller (VAR) 3. Only 1 computer is used. Having to deauthorize/reauthorize computer when only one com...
  • 3 me toos
  • 2 replies
  • Idea
Photo of chick
Where is the que of scheduled faxes?
I have scheduled a fax out on a specific day and time using the desktop ring central app. I would like to know if there is a way to see t...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Eric Salach
Contact in cell phone first, then added as a Ring Central on Desktop App = Message Undelieverable
Contact was established in my cell phone contact list (Verizon is the carrier), I then added the contact to my Ring Central Contact list ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Tom M
How can I use RC on my MS Surface 2 tablet?
 How can I use Ring Central on my Microsoft Surface 2 Tablet?  There does not appear to be any applications available for RC on MS's app ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Jeff
Issue receiving inbound calls from Verizon callers
We have had an issue going on for over a year where some users can't receive calls from Verizon users to our direct numbers. It seems no ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Caitlin
Takes 15 minutes to join a call?
I don't have a RingCentral account. A client I am working with uses RingCentral for videoconferencing. When I click on the meeting link, ...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
  • Archived
Photo of IT Xpress
Desktop App: Memory Usage too high
Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory,...
  • 41 me toos
  • 27 replies
  • Idea
Photo of GEORGE MKRTCHYAN
Desktop 9.1.6 install for each user
Am I missing something here?? Do I have to install RC Desktop 9.1.6 for each user on my domain, one at a time on each computer???? I inst...
  • 5 me toos
  • 10 replies
  • Question
  • Acknowledged
Photo of Michael Medina
Admin Portal: Reboot users phone
I would like to be able to reboot phones through the Admin Portal / remotely.  From time to time it seems like the phones get stuck.  Thi...
  • 12 me toos
  • 10 replies
  • Idea
  • Implemented