Conversations

Conversations 1 - 20 of 37
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Softphone-Ability to add Groups/Queues to Contacts
1.  US 2.  Service / B2B 3.  Need the ability to add Groups/Queues to Softphone contacts as we would like the ability to add to Favorites...
  • Christin Coles, 4 weeks ago

  • 1 me too
  • 0 replies
  • Idea
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Integrate Contact Center with RingCentral Office
1.  US2.  Service / B2B3.  We have 4-6 agents in the Contact Center and those agents receive and make calls in Contact Center AND in Ring...
  • Christin Coles, 1 month ago

  • 2 me toos
  • 0 replies
  • Idea
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Contact center analytics
1.  US 2.  Service / B2B 3.  We have 4-6 agents in the Contact Center and those agents receive and make calls in Contact Center AND in Ri...
  • 2 me toos
  • 1 reply
  • Idea
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Add Audio Conference stats to Analytics
1.  US 2.  Service / B2B 3.  There is no easy way to see Audio Conference in the Analytics tab.  Ideally I would love to see it with the ...
  • Christin Coles, 1 month ago

  • 1 me too
  • 0 replies
  • Idea
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Audio conference in Conference room
1.  US 2.  Service / B2B 3.  Users that want to record an Audio Conference in a Conference room are unable to retrieve their recordings u...
  • Christin Coles, 1 month ago

  • 1 me too
  • 0 replies
  • Idea
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disable call handling to users
1.  US 2.  Service / B2B 3.  As an Admin, I do not want the majority of my users to be able to change their call handling and some other ...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
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Add Conference call softkey on desk phone
1.  US2.  Service / B2B3.  Since the majority of users do not user the softphones or apps, it would be great if I could add a softkey on ...
  • Christin Coles, 1 month ago

  • 2 me toos
  • 0 replies
  • Idea
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ringcentral for gmail calendar - Host Key
1.  US2.  Service and B2B3.  I have installed the Ringcentral for Gmail calendar.  This has been very helpful.  I would like to go one st...
  • Christin Coles, 1 month ago

  • 1 me too
  • 0 replies
  • Idea
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audio conference / meeting
I would like to see Audio Conference and Meetings combined.  In reporting and when needing to join. It would be beneficial to be able to...
  • Christin Coles, 1 month ago

  • 1 me too
  • 0 replies
  • Idea