Conversations 1 - 20 of 947
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of HARE
RCFax with our Xerox Workcentres
We have multiple Xerox Copiers that have the ability to fax to a fax server (internet fax)  But I have no idea how to set that up through...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 129 me toos
  • 46 replies
  • Idea
  • Under Consideration
Photo of Mike
Changes to our "Champions" program.
What is a “Champion” ? Brand Advocate Most Loyal Customers &Partners Most Helpful CommunityUsers RingCentral Product Experts Upholds Comm...
  • 6 me toos
  • 4 replies
  • Announcement
Photo of alex d
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses. We don't want to have to WASTE TIME programing each phone with ...
  • 49 me toos
  • 23 replies
  • Idea
  • Under Consideration
Photo of Eddie Forero
Add Pauses and #s in Contact Numbers.
Would like to see the ability to add pauses and #s into pone number for dialing extensions and initiating actions. For example: I want ...
  • 142 me toos
  • 33 replies
  • Idea
  • Implemented
Photo of Eddie Forero
Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
  • 232 me toos
  • 62 replies
  • Idea
Photo of jane
User Settings: need hold times
Hi guys,  Can you please add Idle and hold time for each extension? We really need it in assessing our employees utilization.
  • 12 me toos
  • 12 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 167 me toos
  • 44 replies
  • Idea
Photo of Admin@BMBLLC
Presence: Caller on Hold causes other phone that monitor to ring
I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when...
  • 50 me toos
  • 24 replies
  • Idea
Photo of Ron Stephens
Provisioning: Manually provisioning Cisco ATA
I have a Cisco Spa112 2 Port Phone Adapter and want to know how to use it with my existing analog phone and my current ringcentral accoun...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ross
Contacts: sync personal contacts to physical phone
It is very important that RC provides a way to import contacts to PolyCom phones (Like VVX500). PolyCom says it is very possible but must...
  • 89 me toos
  • 38 replies
  • Idea
  • Planned
Photo of Debrah Lambert
Desktop App: "RingOut" vs "Direct Dial"?
How can I switch the phone from "RingOut" to "Direct Dial" if the "Direct Dial" option isn't showing?
  • 12 me toos
  • 5 replies
  • Question
  • Answered
Photo of Josh Munguia
Hello Everyone, I have been using ring central for about 3 months now and I have been pleased with the reliability of the services....
  • 2 me toos
  • 7 replies
  • Idea
Photo of Kubikle Free
Deskphone: Allow users to change the background image on my RingCentral Phone?
Hello, I would like to know if it possible to setup a Polycom VVX 410 phone with a custom wallpaper without losing the setting when the ...
  • 27 me toos
  • 26 replies
  • Idea
Photo of Erik Kaiser
Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business.  In the current process I have to deauthorize one ...
  • 162 me toos
  • 23 replies
  • Idea
Photo of Kevin Vu
Caller ID Names per user.
I need to be able to set up individual caller ID names per user. I dont want the company name to show up for every outbound call.
  • 13 me toos
  • 6 replies
  • Idea
Photo of Ryan Oley
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call.   We have a Call Queue set up so that all the ph...
  • 88 me toos
  • 41 replies
  • Idea
  • Under Consideration
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 274 me toos
  • 65 replies
  • Idea
Photo of Kevin
Fax: How to view my Fax in RingCentral?
How to View Fax in RingCentral? It changed, before you could click and view the fax, now there is no option for view fax, there is a "dow...
  • 8 me toos
  • 13 replies
  • Question
  • Answered