Conversations 1 - 20 of 463
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 313 me toos
  • 81 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 181 me toos
  • 52 replies
  • Idea
Photo of DYE
Need to be able to download and save SMS text conversations.
We need to be able to download and save SMS text conversations.  The same way we can download and save voicemails and recorded calls.
  • 38 me toos
  • 7 replies
  • Idea
Photo of dave
User Settings: customize email notification
We have configured Ring Central to send an email notification when a voice message is left.  However we would like to configure the subje...
  • 17 me toos
  • 11 replies
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 306 me toos
  • 74 replies
  • Idea
Photo of Frank Muher
Fax: Confirmation to attach the pages faxed
We really need the fax confirmations to come through with the pages that we faxed attached.  It is very hard to verify that certain docum...
  • 101 me toos
  • 23 replies
  • Idea
Photo of RingCentral Social Team
Windows Mobile/Universal App for RingCentral
Any hopes for an official RC @windowsphone app? Submitted by Steven Banks.
  • 181 me toos
  • 56 replies
  • Idea
  • Not Planned
Photo of Claudio (Customer)
SMS: Copy/Paste several numbers for texting
When you need to send the same text message to several phone numbers, could be good if you can just copy/paste from any source (excel, te...
  • 24 me toos
  • 18 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 32 me toos
  • 11 replies
  • Idea
  • Planned
Photo of Chris Zimmerman
Desktop App: access multiple ext's without logging in and out to different extensions
Need to be able to access multiple text messages to different numbers through desktop app without logging in and out to different extensi...
  • 35 me toos
  • 6 replies
  • Idea
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 157 me toos
  • 51 replies
  • Idea
  • Under Consideration
Photo of Jonathan Snavely
Admin: change users (DND, available, offline)
As an admin, I should have the ability to change any extensions DND status. If an agent leaves their desk and forgets to remove their pho...
  • 94 me toos
  • 44 replies
  • Idea
  • Not Planned
Photo of Matthew Vardaman
Desktop App: Silence music (spotify or pandora) when calling
It would be great if the desktop app could mute music when making or receiving a call automatically.
  • 6 me toos
  • 8 replies
  • Idea
Photo of Mike
Help with Unsupported or 3rd party equipment.
Need help with unsupported  or 3rd party equipment?  Feel free to post to this thread and solicit help from other Community members.  Fr...
  • 32 me toos
  • 37 replies
  • Question
  • Doesn't Need an Answer
Photo of Mike
Glip: Share your Glip integration ideas here.
With RingCentral's recent acquisition of Glip, we are now starting to receive a few questions and ideas for integration with the RC platf...
  • 5 me toos
  • 24 replies
  • Idea
Photo of June Labastida
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines.  Existing Conference Bridge ...
  • 143 me toos
  • 98 replies
  • Idea
  • Planned
Photo of Jason McKinney
Support Jabra Suite and Jabra Headsets
Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang...
  • 67 me toos
  • 38 replies
  • Idea
Photo of alex d
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses. We don't want to have to WASTE TIME programing each phone with ...
  • 51 me toos
  • 23 replies
  • Idea
  • Under Consideration
Photo of Brian Sherman
Allow for simultaneous ringing in Queue Overflow
Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order.  Please enhance this featur...
  • 74 me toos
  • 11 replies
  • Idea
Photo of LeAnn
Desktop app: transfer voicemails from one extension to another
We would love it if there was a way to transfer voicemails from one extension to another.  Can the engineers work on implementing this?
  • 36 me toos
  • 17 replies
  • Idea