Conversations

Conversations 1 - 20 of 462
Photo of Mike
Provide an option for blocking robo dialers and caller ID spoofers.
 I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so...
  • 47 me toos
  • 44 replies
  • Idea
Photo of Jason McKinney
Support Jabra Suite and Jabra Headsets
Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang...
  • 60 me toos
  • 36 replies
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 292 me toos
  • 72 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 30 me toos
  • 8 replies
  • Idea
  • Planned
Photo of RingCentral Admin
Call Recordings: Storing them in the Cloud
Recorded messages should AUTOMATICALLY be stored in the cloud and accessible via a link We are transitioning to RC from Join.Me.  With J...
  • 14 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Dale Edwards
SMS: print option for text messaging
I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would al...
  • 35 me toos
  • 13 replies
  • Idea
Photo of Stephanie Robach Kitzman
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of Erin Patterson
User Settings: longer/shorter voicemail recording times.
Currently, when people call and leave a voice-mail they can only record a message for 3 minutes and then they get cut off.  With our prof...
  • 19 me toos
  • 13 replies
  • Idea
Photo of Hans Reisgies
Conference Call to call out to participants to join
Getting participants on a conference call on schedule is always a challenge.  It would be great if the conference bridge would call out t...
  • 7 me toos
  • 3 replies
  • Idea
Photo of June Labastida
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines.  Existing Conference Bridge ...
  • 139 me toos
  • 95 replies
  • Idea
  • Planned
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 292 me toos
  • 72 replies
  • Idea
Photo of Jeffrey Donham
Contacts: Add Picture - upload picture and be seen company wide in any app (softphone, smartphone, users)
It would be really nice if as an admin I could add pictures to all the company contacts within the desktop app that show up for every use...
  • 30 me toos
  • 18 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 175 me toos
  • 47 replies
  • Idea
Photo of Matthew Austria
Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
  • 78 me toos
  • 32 replies
  • Idea
  • Implemented
Photo of berleeb
SMS SIGNATURE
Consider offering a standard signature on all outgoing SMS texts.  This is a major time saver for businesses.  
  • 40 me toos
  • 13 replies
  • Idea
Photo of Claudio (Customer)
SMS: Copy/Paste several numbers for texting
When you need to send the same text message to several phone numbers, could be good if you can just copy/paste from any source (excel, te...
  • 24 me toos
  • 17 replies
  • Idea
Photo of Brooke Sines
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
  • 151 me toos
  • 60 replies
  • Idea
  • Under Consideration
Photo of Kings Hall
SMS: Ability to receive verification code (short code) via text messages
Currently, verification code text messages sent from websites like Google do not come through the RingCentral SMS service.  Therefore I a...
  • 108 me toos
  • 29 replies
  • Idea
  • Under Consideration
Photo of Erik Kaiser
Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business.  In the current process I have to deauthorize one ...
  • 173 me toos
  • 25 replies
  • Idea
Photo of Mike
Help with Unsupported or 3rd party equipment.
Need help with unsupported  or 3rd party equipment?  Feel free to post to this thread and solicit help from other Community members.  Fr...
  • 32 me toos
  • 36 replies
  • Question
  • Doesn't Need an Answer