Windows 10 and Ring Central Desktop App (BETA)
Just upgraded to Windows 10 and am unable to get the ring central desktop app to start. I have tried to uninstall/reinstall, run as admi...
Eric L
Joined on January 28, 2016
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** Service Issue ** Inbound Calls error "The number you are trying to reach is not in service"
Our engineering team is investigating this and working to diligently restore service. Our phone lines are experiencing long hold times...
Desktop App: Windows 10 Missed call notification banner blocks Ignore & Answer buttons
RingCentral for Windows - Vers 8.1.2.21236 We just upgraded to Windows 10 Pro, which is working great, but I've got an issue with the no...
Destkop App Fax: New Fax Template "Regular" Customizations
US RingCentral Office Enterprise Desktop Version 8.1.1.21232 This new desktop version was just downloaded today, and I noticed the new F...
Call Queues: Enable ringing to users already on a call.
US Based E-Commerce retailer that uses RC for all our phone needs. We would like the option to allow/enable a call queue to ring users r...
Custom Cover Sheet when sending faxes via email
1. US 2. A currently large customer with multiple numbers trying to setup more but needs this fixed. 3. Urgent for RingCentral to be used...
Desktop App: HUD Presence Status Lack of Details
US; RingCentral Office Enterprise We're a small insurance agency with about 10 employees, half of which primarily answer the phones. Wh...
Distinctive personal ringtone to differentiate from call que ringtone
We need a way to distinguish an incoming call on our person DID from a call que call . A personal ring tone would accomplish this. Is t...
Call Handling: advanced RingGroups options
I have all calls forwarded to one extension, but after two rings I want to make another extension ring, while the first extension is stil...
Desktop App: Easy way to see where parked call is
Can we see the call park number on the screen after it is parked and/or shorten the message so that we get the parked number faster? Any...
Mobile App: add power-saving mode to smartphone app's.
I was running the RingCentral app on my Android phone (Android 4.4 and 5.0.1). Recently, for about two weeks, the battery life was notic...
Caller ID: set outbound for mobile apps online
We can change most caller ID options from the website, with the exception of the smart phone caller ID. It's a little problematic for us...