Admin: change users (DND, available, offline)
As an admin, I should have the ability to change any extensions DND status. If an agent leaves their desk and forgets to remove their pho...
Eric L
Joined on January 28, 2016
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Call Queue: requesting Call Waiting for queue members
Hello, I'd like my users to be able to answer multiple incoming calls to a main number call group even if they are currently connected on...
Caller ID: set outbound for mobile apps online
We can change most caller ID options from the website, with the exception of the smart phone caller ID. It's a little problematic for us...