Conversations

Conversations 21 - 40 of 72
Photo of Woodroof
user activity reports
USER ACTIVITY REPORTS are inaccurate!! I cannot compare performance of my employees (how many calls each did, how long they were on the ...
  • 6 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Arty
Call Queue Parking
When  a call goes to a call queue and no  one is available to answer the call, calls will be parked and be picked up by the available mem...
  • 4 me toos
  • 1 reply
  • Idea