User Settings: disable call flip (turn DTMF/touch-tones off) - Disable Star/Pound * #
There are times when we call another business or service number that requires us to press the star key for a menu item. Every time one o...
Evan Allen
Joined on October 16, 2014
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Desktop App: How to get my Softphone or Smartphone app to ring before hardphone?
How do I set my desktop phone to not ring the same time as my smartphone? When I receive a call, both phones ring at the same time.
I would like to have the 15 minute time out extended.
I need to be able to extend the automatic time out to more than 15 mins. My operator answer a call that takes 15-20 mins. When they han...
Softphone feature to launch external app or URL on incoming call doesn't work?
We are trying to integrate support for the RingCentral system into a website we are building for small to mid-size businesses. The softph...
Android incoming calls
Hi There I have enabled option to receive VOIP calls on my Android App, but i am not receiving any calls at all. I have it set on WIFI o...
SMS Contact Groups?
How can I create groups from my contacts so I can send SMS messages to the same group of customers without having to choose each one ever...
Is there a way to submit Bug Reports for the softphone app?
I constantly wish to update Ring Central with the short comings of their software in a professional way.
Why can't I login to the smartphone app with the correct login and password?
Why can't I login from my mobile ios app? I'm using the right phone number. I'm using the right password. (both verified... even change...
I need to eliminate the 15 minute time-out
As our company's Office Manager I am required to monitor and manage our President's and senior staff's missed calls, faxes and voice mail...
no allowance for any pauses in between pressing digits when dialing a phone number
Is there a way to increase the "pause allowance" when dialing the digits of a phone number? For example, when dialing a number I am not f...
Need Legacy Software
We have an old windows 98 laptop running our voice mail configurator and it looks like RingCentral 4.4. Does anyone know how to get lega...
Call Flip features interferes with Alpha numeric Data entry during the call
During the call , when Insurance policy numbers needs to be entered , it requires to press * and the corresponding numeric key . With RC ...