We'd love to see an easy way for our front desk to switch to after hours handling
Account type: US Description of business: multi-location hair salon High level description of feature being requested: We'd like an eas...
IT Xpress
Joined on February 4, 2015
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Presence: Caller on Hold causes other phone that monitor to ring
I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when...
Desktop App: Memory Usage too high
Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory,...
Enabling a 3rd or 4th line to take in calls on Desk Phone
Currently, the desk phones are only able to handle 2 lines coming in. We have the Polycom 311, which has 6 line available. We set up the ...
SMS: Texting to and from the Main Number
It would be great to be able to send and receive text to and from the Main Number, rather then only being able to do it from the local n...
Introducing the RingCentral Application
Your single place to call, message, and collaborate! We’ve made it easier to work the way you want to work, anywhere and on any device...
4/3/2018 - Server Error/Phone Connectivity Issues (Resolved)
We have customers reporting issues with logging into their online portal and phones having connectivity problems. We are currently lookin...
REALLY Like the new Google Client Upgrade!!!
Just got the new Google App upgrade and am VERY impressed!!! Plus I can FINALLY use my CRM sidebar again with RC in it's own window. Once...
SMS: Can't send/receive SMS Text messages on my Ring Central Account
I recently started service with RC. Everything seemed to be working fine, but I discovered a major bug on my setup. I run a locksmith b...
Google App: run like Desktop app, not call controller (use direct dial)
The press release and product announcement for the Google Chrome extension for RingCentral all say things like: "Make Gmail and Google C...
Google App: allow Main Number for Outbound Caller ID via SMS when logged in as Operator.
Yes, we also cannot text from main number on the google app even though we are logged in as the operator extension.
Whys does ring central have worst customer service of all VOIP providers?
Google for Work - Multiple account support/awareness
To expand on this case below - the new Ringcentral Google App can only handle a single account. When you are logged into Google with more...