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Photo of James Jancel
Log calls made when not signed in to salesforce upon sign in.
US account Educational Sales  Upon login to Sales, Salesforce would pull the call logs since last login and add that information.  It al...
  • 2 me toos
  • 7 replies
  • Idea
Photo of James Jancel
service cloud missing soft phone app
When someone moves to Service Cloud/Live Agent they don't have access to the ringcentral app anymore.  So they have to go to a different ...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged