Conversations

Conversations 1 - 20 of 35
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 32 me toos
  • 10 replies
  • Idea
  • Planned
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 301 me toos
  • 78 replies
  • Idea
Photo of Aaron
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
  • 96 me toos
  • 38 replies
  • Idea
  • Under Consideration
Photo of James Veal
Wishlist - As an Admin it would be great to be able to configure settings for my user's softphone / RC Meetings and Mobile App
The Softphone client, Mobile App and all other Apps should be able to be controlled via Client / Server relationship. Meaning, I wish I c...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Dima Tochilovsky
RingCentral Meetings - global setting to allow guests to join before host
We would like to request a feature to have the option to enable and set globally via RingCentral Service User portal for Ring Central Mee...
  • 33 me toos
  • 9 replies
  • Idea
Photo of Natalie Carboni
What’s New with Polycom VVX Firmware 5.6.0 coming May 2018
In our continued effort to improve reliability and security for your RingCentral service, we have scheduled maintenance to update the fir...
  • 9 me toos
  • 26 replies
  • Article
Photo of Ben Hall
Ring Central Favorite Groups
It would be nice to have the ability to great different "Favorite Groups" so that I can lump certain contacts together (sales, engineerin...
  • 2 me toos
  • 1 reply
  • Idea
Photo of James Veal
IDEA: Provide way to change background image for each RC Meeting Room
There should be a way to set individual pictures on each RC Meeting Room 
  • 5 me toos
  • 2 replies
  • Idea
  • Implemented
Photo of Eric Almassy
RingCentral Meetings: attendees not required to download app
RingCentral Meetings: screen sharing without participant downloading. I work with attendees on Ring Central Meetings that are NOT tech s...
  • 124 me toos
  • 43 replies
  • Idea
  • Implemented
Photo of Marc Reavis
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
  • 47 me toos
  • 15 replies
  • Idea
Photo of John Manwell
Add way for users to view departments
I'd like to see a way for users to filter the Company Contacts list by department. I see in the user web portal they can see the departme...
  • 3 me toos
  • 3 replies
  • Idea
Photo of James Veal
RC Conferencing: Set Enable Join Before Host for Users as an Admin
I know some users do not agree with the "Enable Join before host" but as an Admin for my company transitioning away from a system that al...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Gregg Booth
Fix bug in Personal Meeting ID ASAP!
The personal meeting ID does NOT work with Zoom but the unique meeting IDs generated by Ring Central do work in the Zoom Windows desktop ...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Ronnie Jackson
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
  • 21 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Eddie Forero
RC Phone Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
  • 242 me toos
  • 62 replies
  • Idea
Photo of Brian Brewer
RingCentral Meetings: Provide a Custom url
Are there any plans to allow for a custom URL for ring central meetings?  For example, rather than sending an invitation to join a meetin...
  • 20 me toos
  • 6 replies
  • Idea
Photo of Alain Uwizeyimana
Ability to customize Ringcentral.com/join
It will be awesome if we can customize or brand our company logo when we are adding ringcentral.com/join from our site page. For example ...
  • 4 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Anuja Arun
Ringcentral error 5004
One of my meeting participants are getting error 5004 while joining the call. What might be causing it?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sarah
Transferring a call but then speaking with both parties before hanging up
I often have to transfer a call to a different party but speak with both parties before disconnecting. Example: Party A calls in to spea...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Sima
Multi-site Outbound SMS
We recently implemented a multi-site RingCentral setup, only to come to the conclusion that you cannot use outbound sms with a number tha...
  • 4 me toos
  • 3 replies
  • Idea