Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
James Veal
Joined on March 8, 2018
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Conversations
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Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
RC Conferencing: Set Enable Join Before Host for Users as an Admin
I know some users do not agree with the "Enable Join before host" but as an Admin for my company transitioning away from a system that al...
Transferring a call but then speaking with both parties before hanging up
I often have to transfer a call to a different party but speak with both parties before disconnecting. Example: Party A calls in to spea...
Text message Transcripts
It would be neat if there was a way to attain transcripts of all the text messages you have as a whole or with select numbers for the sa...
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
RingCentral Meetings: Provide a Custom url
Are there any plans to allow for a custom URL for ring central meetings? For example, rather than sending an invitation to join a meetin...
IDEA: RC MEETING ROOMS - Ability to place call to another RC Meeting Room from an RC Meeting Room
We are transitioning away from Zoom Rooms to RC Rooms and just noticed that we do not have the ability to call another RC Room from an RC...
RingCentral Meetings - global setting to allow guests to join before host
We would like to request a feature to have the option to enable and set globally via RingCentral Service User portal for Ring Central Mee...
Add way for users to view departments
I'd like to see a way for users to filter the Company Contacts list by department. I see in the user web portal they can see the departme...
RC Phone Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
Speed dial: need ability to program speed dial numbers on the web portal
Need ability to program speed dial numbers on the web portal for each account. Much faster to enter. And if you change phones, you won'...
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
RingCentral Meetings: attendees not required to download app
RingCentral Meetings: screen sharing without participant downloading. I work with attendees on Ring Central Meetings that are NOT tech s...
Inability to Transfer Calls on Softphone while incoming calls are coming in
We only have and only use Softphones here in our office, (NO hardware/desk phone) The problem that we encounter is we have times where we...
RC Conferencing: Can you enable include international numbers for users as an admin? Also, can you modify the participant access code?
RC Conferencing: Can you modify the participant access code? Also, it would be nice as an Admin to be able to select the Enable Join befo...
Wishlist - As an Admin it would be great to be able to configure settings for my user's softphone / RC Meetings and Mobile App
The Softphone client, Mobile App and all other Apps should be able to be controlled via Client / Server relationship. Meaning, I wish I c...
What’s New with Polycom VVX Firmware 5.6.0 coming May 2018
In our continued effort to improve reliability and security for your RingCentral service, we have scheduled maintenance to update the fir...
Ring Central Favorite Groups
It would be nice to have the ability to great different "Favorite Groups" so that I can lump certain contacts together (sales, engineerin...