Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
James Veal
Joined on March 8, 2018
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Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
Wishlist - As an Admin it would be great to be able to configure settings for my user's softphone / RC Meetings and Mobile App
The Softphone client, Mobile App and all other Apps should be able to be controlled via Client / Server relationship. Meaning, I wish I c...
RingCentral Meetings - global setting to allow guests to join before host
We would like to request a feature to have the option to enable and set globally via RingCentral Service User portal for Ring Central Mee...
What’s New with Polycom VVX Firmware 5.6.0 coming May 2018
In our continued effort to improve reliability and security for your RingCentral service, we have scheduled maintenance to update the fir...
Ring Central Favorite Groups
It would be nice to have the ability to great different "Favorite Groups" so that I can lump certain contacts together (sales, engineerin...
IDEA: Provide way to change background image for each RC Meeting Room
There should be a way to set individual pictures on each RC Meeting Room
RingCentral Meetings: attendees not required to download app
RingCentral Meetings: screen sharing without participant downloading. I work with attendees on Ring Central Meetings that are NOT tech s...
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
Add way for users to view departments
I'd like to see a way for users to filter the Company Contacts list by department. I see in the user web portal they can see the departme...
RC Conferencing: Set Enable Join Before Host for Users as an Admin
I know some users do not agree with the "Enable Join before host" but as an Admin for my company transitioning away from a system that al...
Fix bug in Personal Meeting ID ASAP!
The personal meeting ID does NOT work with Zoom but the unique meeting IDs generated by Ring Central do work in the Zoom Windows desktop ...
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
RC Phone Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
RingCentral Meetings: Provide a Custom url
Are there any plans to allow for a custom URL for ring central meetings? For example, rather than sending an invitation to join a meetin...
Ability to customize Ringcentral.com/join
It will be awesome if we can customize or brand our company logo when we are adding ringcentral.com/join from our site page. For example ...
Ringcentral error 5004
One of my meeting participants are getting error 5004 while joining the call. What might be causing it?
Transferring a call but then speaking with both parties before hanging up
I often have to transfer a call to a different party but speak with both parties before disconnecting. Example: Party A calls in to spea...
Multi-site Outbound SMS
We recently implemented a multi-site RingCentral setup, only to come to the conclusion that you cannot use outbound sms with a number tha...