SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
J.B. Ferguson
Joined on September 4, 2013
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Reverting to Default Profile Picture
I updated my profile picture from the generic standard icon. Now when I join a ringcentral meeting my profile picture appears. I can't ...
Short code to access voicemail
There should be a short code to access voicemail from another device. Currently if a user is away from their physical device, they have t...
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
SMS: ability to SMS from the RingCentral website or email
As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned a...
Provide log report for SMS texts
Would like to print out SMS text messages
Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business. In the current process I have to deauthorize one ...
Caller ID Names per user.
I need to be able to set up individual caller ID names per user. I dont want the company name to show up for every outbound call.
FAQ tools
We are a healthcare logistics firm located in the US, servicing the Haitian people in Haiti. We facilitate the transport of people with m...
Web version keeps logging out
I am using Ringcentral Web version and it logs out after certain period of time without auto-filling password so I have to manually put i...
Unable to log in to RingCentral Meetings from one Mac. Problem is identical to Eduardo's
About 4 days ago, RingCentral Meetings on one of my Macs (MacMini i7, 16GB, running OSX 10.11.6) started exhibiting the same behavior as...
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Convert Call Recordings into Text Transcript
How do I Convert Call Recordings into Text Transcript? This should be a basic, and easy to access, feature. Everything else out there d...
Ring Central needs Nomorobo to block annoying robocalls.
Like many businesses, ours is inundated with annoying robocalls. Ring Central needs Nomorobo - winner of the FTC Robocall Challenge - to ...
Can you send and receive text messages from multiple phone numbers in RingCentral app?
I have two different ringcentral numbers and I only receive texts on one of them at a time depending on which number I am logged in to. U...
Call recording: beep is too loud; option to mute or lower volume or disable
Peeping sound for call recording too loud. Either we can lower the sound or mute the sound.
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call. We have a Call Queue set up so that all the ph...
Sending an Outgoing Fax, we need to add an extension number at the end
We're trying to send a fax via email, but the number has an extension at the end! Example: (315) 497-1110 Ext. 2099 We would like to se...
Caller ID 15 Characters
I would like more than 15 characters for the caller ID. 15 is not enough.
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...