Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business. In the current process I have to deauthorize one ...
J.B. Ferguson
Joined on September 4, 2013
35,692 Points
955
Likes received
6
Conversations posted
1559
Replies posted
846
Conversations followed
Conversations
Conversations 1 - 20 of 807
Reverting to Default Profile Picture
I updated my profile picture from the generic standard icon. Now when I join a ringcentral meeting my profile picture appears. I can't ...
need to install older version of soft phone
so i updated my softphone and now it cant open because the graphics card in my pc is too old i guess. how do i install an older version o...
Inbound white list
We are a manufacturer that currently uses RingCentral to
provide technical service support to a “closed” group of specialized technician...
Caller ID: outbound to showing Company Name for Toll-free numbers
We have set our company name on the Company Caller ID section of the RingCentral website, but that's not what shows up when we call - onl...
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Admin: View if "Accept Call Queue Calls" is toggled On/Off for users
We are a US based web hosting company with many remote users who are located in several different countries. We can see when a user has t...
Brand new phone not working
my polycom vvx350 is not working. I plugged it in and it says time/date out of sync. There is no dialtone and on the app it says that it ...
Phone rings but you can't hear the caller
We have been having a problem the last few weeks. The phone rings. You can see who the caller is but when you answer the call it's dead...
Integrate RingCentral Meetings with Calendly
If you would like to see RC Meetings integrate with Calendly, please vote!
Fax: Increase file attachment size limit.
FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned do...
Caller hears echo when talking
Problem: When using the RingCentral Android Mobile App on the Verison Network - all callers hear an echo of themselves when they talk.
Provide log report for SMS texts
Would like to print out SMS text messages
Close registration prior to webinar start
We regularly conduct webinars for our partners and customers. Our webinar session is limited to 100 attendees. So we would like two featu...
Convert Call Recordings into Text Transcript
Ring Central all those recorded calls if not being able to use it as text are not very helpful when need to communicate and use those cal...
Call Queue: Disable Voicemail
Some of my clients requested to disable the voicemail option for call queues, since this option is already available for extension users,...
Does RingCentral have a BETA Test Program?
Our Product Team periodically needs volunteers to participate in various BETA tests. If you are interested please click the Follow butto...
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Unable to log in to RingCentral Meetings from one Mac. Problem is identical to Eduardo's
About 4 days ago, RingCentral Meetings on one of my Macs (MacMini i7, 16GB, running OSX 10.11.6) started exhibiting the same behavior as...