Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call. We have a Call Queue set up so that all the ph...
J.B. Ferguson
Joined on September 4, 2013
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Contacts: Adding Non RingCentral Users to Company Contacts
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a ...
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Call Queue: requesting Call Waiting for queue members
Hello, I'd like my users to be able to answer multiple incoming calls to a main number call group even if they are currently connected on...
Integrating RC Meeting with AcuityScheduling
Account type: USbased RC Office with RC Meeting
A brief description of the business: executive search firm
Feature being reque...
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
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SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS). in verison 8.0.4 it ...
I can't see myself (only black screen) even though video is toggled on.
I can only see a black screen. Video settings look fine and I know my webcam works. This has only recently become an issue for me.
Provide log report for SMS texts
Would like to print out SMS text messages
Support Jabra Suite and Jabra Headsets
Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang...
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
Caller ID: outbound to showing Company Name for Toll-free numbers
We have set our company name on the Company Caller ID section of the RingCentral website, but that's not what shows up when we call - onl...
How do I change a number on the account?
How do I change a number on the account via the ADMIN Portal?
PLEASE allow spoofing of outbound caller ID number
Account type (U.S., Canada, UK, AT&T, Telus, BT) - all
A brief description of the business - all
A high level description of the produ...
Phone rings but you can't hear the caller
We have been having a problem the last few weeks. The phone rings. You can see who the caller is but when you answer the call it's dead...
Desktop app: transfer voicemails from one extension to another
We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?
Would like shared company address book for all RC phones
Would love to be able to share address book entries to all phones in our company. In the Desktop App currently there is a "Company" Addr...
Conference call: list participants
We need to be able to see who is on our conference calls but there is no admin portal (web or app) to manage the calls like your competit...
Google contacts to be sync with RingCentral
Have the capability to sync my contacts with my RingCentral application since this feature is only available only with Outlook right now
There should be an option to block scam calls on a Company level and not have to block them on individual extensions. very time consuming
Whenever we receive scam\nuisance calls I have to go through each extension and block them. There should be an option to tick all extensi...