Conversations
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With RingCentral's recent acquisition of Glip, we are now starting to receive a few questions and ideas for integration with the RC platf...
Contact RingCentral Support
RingCentral offers four different support options (Live Chat, Phone, Community, Online Support Case) to meet your needs. Please view the ...
Salesforce edition or user license isn’t supported yet
I receive the message “Salesforce edition or user license isn’t supported yet” on almost all article links.
Fax: Bring back, or add additional fields to customize fax cover sheets
With the new desktop app, I cannot see how you can fill out a cover sheet. Other than filling out the number your faxing to, there's no ...
Is there a way that we can forward a fax that was sent out to our ring central fax number to another fax number outside of ringcentral?
fax service
Any idea on when the new Yealink W60P phones will be supported on RingCentral?
http://www.yealink.com/products_93.html
Fax: Result shows "failed", but "success" for attachment?
sent a fax, got this result email (edited phone numbers):
Here are the results
of the 5-page fax you sent from your phone number...
RingCentral Rooms and sharing using HDMI
According to the feature list and getting started/user guide, RingCentral Rooms supports sharing over HDMI. However, in none of the docum...
How do I get my desk phone to ring and not forward someone to voicemail when they call?
All of the calls that are made to our number are being forwarded to our voicemail, and not even showing up on our screen as missed calls,...
Fax: How to disable fax cover sheets
I would like the option to eliminate fax cover sheets altogether, even blank ones. At this point we can't delete cover sheets even if we ...
Delete Glip Conversations
Our group would like to be able to delete conversations in Glip. To date, we've been instructed we can only delete what the user themselv...
Fax Cover Sheet
Hello. The owners name appears on the cover page so it appears they are the ones sending them out. How do I change it to be store/em...
When I call my office, I get, Please Enter Your Password and Press Pound.
When I call my office sometimes, I get, "Please Enter Your Password and Press Pound". It's intermittent. It is a RingCentral Message. The...
sip setup
i want to add ringcentral as a carrier in vicidial anyone know how to with sip . or if we can do this .
Is there a way to disable email notification to reps assigned to queues?
Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
Glip: I locked myself out of my account. How can I be unlocked?
In response to saliyliy_ on TWITTER: https://twitter.com/saliyliy_/status/...
@Glip I locked myself out of my red prairie account. How ...
Exit Ring Central Meetings app. - Have it close and not minimize. ver. 6.1.3794.0423 - Glitch?
When the application is open when you click on the X button it does not close the app, nor does it right-clicking on the app does not wor...
When I print the Service Statement, the left side of the page is always cut off. How can I print it?
When I print the Service Statement, the left side of the page is always cut off. It shows perfectly on the screen, but not when I print it.
How do I Turn off the “Press 1 Before Connecting” Prompt?
Via the Webportal
1) Log into your extension via the webportal
2) Go to Settings
3) Expand Call Handling & Forwardi...