Glip: Share your Glip integration ideas here.
With RingCentral's recent acquisition of Glip, we are now starting to receive a few questions and ideas for integration with the RC platf...
Jared
Joined on May 21, 2018
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Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
Template After Hours Option
Account type Canada
A brief description of the business
A high level description of the product or feature being requested: User templ...
phone still ringing even after answer
We have 5 people set up on a call queue, every time a call comes in and someone answers one of the other people in the call queue still e...
Any idea on when the new Yealink W60P phones will be supported on RingCentral?
http://www.yealink.com/products_93.html
Delete Glip Conversations
Our group would like to be able to delete conversations in Glip. To date, we've been instructed we can only delete what the user themselv...
How do I get my desk phone to ring and not forward someone to voicemail when they call?
All of the calls that are made to our number are being forwarded to our voicemail, and not even showing up on our screen as missed calls,...
Softphone Crash Monitor
My laptop's fan has been running a lot. I opened up task manager several times to find an app called "SoftphoneCrashMonitor (32-bit)" us...
Admin: View Service Outages History or get Notifications
Account Type: USA
We are a software as a service company.
We've had multiple issues now (2 in the last month and a half) which i...
Fax: Allow Fax header to be customized.
I want outgoing fax header From: to show my company name not my personal name that ringcentral uses for billing. How can I change it?
How do I delete multiple repetitive contacts from my contacts list? Without doing them one at a time?
How do I delete multiple repetitive contacts from my contacts list? Without doing them one at a time and without having to start at the b...
Glip: I locked myself out of my account. How can I be unlocked?
In response to saliyliy_ on TWITTER: https://twitter.com/saliyliy_/status/...
@Glip I locked myself out of my red prairie account. How ...
Exit Ring Central Meetings app. - Have it close and not minimize. ver. 6.1.3794.0423 - Glitch?
When the application is open when you click on the X button it does not close the app, nor does it right-clicking on the app does not wor...
Contact RingCentral Support
RingCentral offers four different support options (Live Chat, Phone, Community, Online Support Case) to meet your needs. Please view the ...
Salesforce edition or user license isn’t supported yet
I receive the message “Salesforce edition or user license isn’t supported yet” on almost all article links.
Fax: Bring back, or add additional fields to customize fax cover sheets
With the new desktop app, I cannot see how you can fill out a cover sheet. Other than filling out the number your faxing to, there's no ...
Is there a way that we can forward a fax that was sent out to our ring central fax number to another fax number outside of ringcentral?
fax service
Fax: Result shows "failed", but "success" for attachment?
sent a fax, got this result email (edited phone numbers):
Here are the results
of the 5-page fax you sent from your phone number...
RingCentral Rooms and sharing using HDMI
According to the feature list and getting started/user guide, RingCentral Rooms supports sharing over HDMI. However, in none of the docum...
Fax: How to disable fax cover sheets
I would like the option to eliminate fax cover sheets altogether, even blank ones. At this point we can't delete cover sheets even if we ...