No sound from Airpod using MAC for RC
When I use my Air Pods and connect through Bluetooth to my MAC, I don't get any sound when I'm using the ring central desktop phone. Peo...
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RingCentral Unified app for UK, bugs and questions
We're a UK RingCentral customer and currently use the Unified (all-in-one) app for Glip and Phone capabilities. I'm told that the US als...
Glip: Is there a way to print your task list?
In response to whimsicallyblah on TWITTER: https://twitter.com/whimsicallyblah/s... Is there a way to print your task list in Glip?
search function for voice message
Help, in the new app (blue R instead of blue phone handle) there is no longer a search bar at the top so I have no way to search prior vo...
MISSING VIDEO
Using PTZ Optics camera with both SDI and HDMI outputs running to an internal DecLink card. But no video in the RingCentral Meetings app....
block outgoing fax
Is there a possibility on admin portal to block certain fax numbers so our users cannot send any fax to them?
Bug? Clicking on notification for Ring Central app (glip) doesn't go to app or show conversation
Prior to a recent update, the US windows Ring Central app (Glip) would pop a notification and when you click on it, it would bring up the...
Ring Central Phone presence show include calendar 'In a Meeting' status
When using the RC Phone desktop app and Outlook. I would like the presence to include 'In a meeting' option when the user is booked in a...
SIP Attack
Every 3 to 5 minutes I am receiving a call that is not being recorded on the ring central server. It is even a blocked number. It usua...
Fraudulent sale by Meliza Cortez
Can't login - Problem with security code...
I see this occasionally, but in particular, this morning I'm having a hard time getting into Glip via web browser. I'm clearly entering t...
User cant receive calls to a group after placing call on park.
We are using phone groups.When a customer dials the main number and dials extension 4 for tech support, it rings 5 phones at the same tim...
Answering Calls
I used to be able to answer a call my pressing enter on my keyboard with my old Ring Central. Is there a way to do it with the Ring Cent...
Call Handling: Transferring calls between extensions
We switched to RC from a traditional PBX. The setup we used to have in our medical facility is that calls came in on 8 lines. When the ...
Fax: Need help to fax a document
Need help to fax a document
Can I talk to anyone with Authority to fix your mistake?!?
US Account: (956) 797-6711Just spoke to Liam Santos, don't know why he called when he can't help. Does anyone have the authority to over...
Speak to a Manager about my account & account rep
Am copying the email that I sent to "Liam Santos" 4+ hours ago. Was told by Luisa Layon that Mr. Santos is her manager but have no way o...
HELP I AM GOING DIZZY WITH THIS VIRTUAL BACKGROUND OPTION
Does ring central have a virtual background setting like zoom does or not
Glip Tasks - Assign to Teams
Hello, we are starting to use Glip pretty heavily in the business now (Its Great!) and we are looking to use the tasks option however one...
Call Result is showing "disconnected" even the call was received
Results from RC on salesforce's task shows disconnected even the call was successfully connected. RC Support can't seem to see the cause...