Fax: Result shows "failed", but "success" for attachment?
sent a fax, got this result email (edited phone numbers):
Here are the results
of the 5-page fax you sent from your phone number...
Jessica - Community Moderator
Joined on September 4, 2018
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Call Handling: Transferring calls between extensions
We switched to RC from a traditional PBX. The setup we used to have in our medical facility is that calls came in on 8 lines. When the ...
Fax: Need help to fax a document
Need help to fax a document
Canceling extra numbers
In addition to the main 800 number and fax numbers assigned to my account by RingCentral I got 4 extra numbers which I no longer need so ...
text messages
is there any way i can select all contacts in one time to send text messages from ring central app
How do I change the first ring option to the desk phone and have the cellphone/smartphone option as the rollover?
How Many Members Can I Have in a Call Queue?
Q: What is the maximum number of members I can have in a Call Queue?
"the feature you are trying to use is on a network resource that is unavailable"
Update package 9.3.5.msi will not install as user gets error message saying that the previous installation package 9.6.1.msi cant be foun...
Conference call: participants are all on hold, won't connect!!
I just tried to have a conference call with some colleagues in our London office. I dialed in using our local conference number and they ...
Can I use my Twilio number with Ringcentral?
I have a Twilio number which I'd like to use with Ringcentral for inbound/outbound calls but I'd like the SMS messaging to be handled by ...
Google Contacts sync with Mobile App
Is there a way to sync your google contacts to your mobile apps for RingCentral? I am able to connect them on my desktop app but I do not...
Can I log call activity to a custom object in Salesforce?
I have a number of custom object in our Salesforce org. Is it possible to save the call activity on one of these custom objects? Addition...
block outgoing fax
Is there a possibility on admin portal to block certain fax numbers so our users cannot send any fax to them?
phone still ringing even after answer
We have 5 people set up on a call queue, every time a call comes in and someone answers one of the other people in the call queue still e...
RingCentral Meetings & Microsoft Teams
We are beginning to use Microsoft Teams and like it a lot--but the video quality using the old Skype for Business is not nearly as good a...
How to remove or turn off the " please hold while I try to connect you" announcement.
Each time a person calls me directly they hear "please hold while I connect your call". I just want my phone to ring directly to me un...
Unable to Add Speakers in Webinar
I am having problems with the Webinar.I am unable to Add Speakers . My Extension > Tools > Webinars > My Webinars > Branding > Add A Spea...
Keep calls in queue indefinitely?
Using Office Premium... is there a way to keep calls in queue until an agent answers? Seems like calls are going to voicemail if no one ...
Agent Status
Why is it that even when our agents are logged off their names still display on our live feed board giving the impression that they are s...
Call groups and presence-
Is it possible to silence the ring tone of the user the call is being directed to