Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
John Sauber
Joined on July 30, 2019
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Call queue: Transfer from one queue to another
I would like to have a way to transfer from one call queue to another after a specific number of rings. For example, I would like all ca...
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Make RingCentral mobile app compatible with Android Auto and CarPlay
I'm in the US, using RingCentral Office.I just bought a 2018 vehicle with the ability to use Android Auto (Apple has a similar feature fo...
Inbound Caller ID's Show Caller's Phone Number and "Unknown"
When we moved from our old phone system to RingCentral, we had many organizations who would call in, and their phone number and business ...
Park Location Ringback
Please add a timed ringback for calls on Park Locations ASAP. This seems like a basic feature that I'm surprised was not implemented with...
Face or Touch ID for App
Would like to see the app login with Face ID or Touch ID on the iOS 12 iPhone XsMax as well as all other iPhones and iPads. I use the app...
Biometrics to Sign In to Mobile Application
If one could use their mobile phone biometrics features (Apple Touch ID or Face ID, for instance), signing into and out of the mobile app...
Call Queues: allow mixture of call handling (simultaneously and in fixed order)
In a particular extensions call forwarding section (home, mobile, office), you can set the phones to ring simultaneous or in a fixed orde...
Contacts: Add Picture - upload picture and be seen company wide in any app (softphone, smartphone, users)
It would be really nice if as an admin I could add pictures to all the company contacts within the desktop app that show up for every use...
Call Parking
On the softphone, there is no indicator to remind you that you have a call on park. Lets say you park a call and then need to click elsew...
Customize IVR when no prompt is selected.
IVR Menus are great but could use an addition For an IVR MENU please consider adding the following to the CALL HANDLING section If calle...