Conversations

Photo of jtr02a
Call Monitoring feature.
Need to support having a supervisor monitor calls (for quality assurance, etc.) as well as support "Call Barge" where a supervisor can ju...
  • 16 me toos
  • 13 replies
  • Idea
  • Implemented
Photo of jtr02a
Desktop App: Click to Dial Support
When using the RingCentral Softphone on Windows 7, it will allow clicking a phone number in a web browser (i.e. Chrome) to auto-dial with...
  • 10 me toos
  • 9 replies
  • Idea
  • Not Planned
  • Archived
  • Merged
Photo of jtr02a
Call Recordings: Rate & Flag
It would be nice to be able to at minimum flag calls, and ideally be able to also rate the call. Due to the variety of business models us...
  • jtr02a, 4 years ago

  • 1 me too
  • 0 replies
  • Idea
  • Archived