Conversations

Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 151 me toos
  • 50 replies
  • Idea
  • Under Consideration
Photo of Karina Ibanez
Ringcentral Meetings ability to limit the chat functionality so that the participants can only chat with the host &not amongst themselves.
We have Ringcentral Meetings with you guys and one of our users is trying to limit the chat functionality so that the participants can on...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 301 me toos
  • 78 replies
  • Idea
Photo of Matthew Austria
Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
  • 78 me toos
  • 32 replies
  • Idea
  • Implemented
  • Archived
Photo of Saadet - Community Support
4/3/2018 - Server Error/Phone Connectivity Issues (Resolved)
We have customers reporting issues with logging into their online portal and phones having connectivity problems. We are currently lookin...
  • 6 me toos
  • 91 replies
  • Problem
  • Solved
  • Archived
Photo of St. Germain
Admin: Provide admin access to users mailbox
Does anyone else find it backwards from an Admin perspective that for non-standard user account, such as an after-hour voicemail box, th...
  • 33 me toos
  • 11 replies
  • Idea
Photo of Saadet - Community Support
3/14/18 RingCentral Login Page Delay/Not Loading (Resolved)
We have a few reports of customers experiencing a delayed response when logging into their online account or the page doesn't load at all...
  • 2 me toos
  • 10 replies
  • Problem
  • Solved
Photo of Eric Greene
Unable to make or receive calls at any location, Ringcentral Support Line doesn't ring from my cell either.
Unable to make or receive any calls, phones are down.  Unable to call RingCentral from any number including my cell, doesn't ring.  Obvio...
  • 6 me toos
  • 37 replies
  • Question
  • Archived
  • Merged
Photo of Woodroof
user activity reports
USER ACTIVITY REPORTS are inaccurate!! I cannot compare performance of my employees (how many calls each did, how long they were on the ...
  • 6 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Natalie Carboni
Upgrade to the latest version of RingCentral for Desktop (Crash or Failed Installation after upgrading to 8.4.5)
Dear RingCentral Customer, We recently released an important update to our desktop app, RingCentral for Desktop, to improve reliability ...
  • 9 me toos
  • 20 replies
  • Article
  • Archived
Photo of Jill Jeffrey
Record voicemail greeting from desktop app.
I am a U.S. account user.  About a month ago, the ability to record voicemail greetings from my desktop phone was very convenient.  That ...
  • 3 me toos
  • 9 replies
  • Question
  • Answered
Photo of Karina Ibanez
Provide Call Recordings for Department Managers using User Groups
We are a U.S. based Payroll/Finance company with branches in several different states. Each branch is independent and has little interact...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Karina Ibanez
Outgoing calls appear to be from a Scam/Fraud number
Will this update take care of the problem with outbound calls appearing to be from a "Scam/Fraud" Number? We had moved a couple of people...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Jeff Trombly
Provide real-time call logs and reporting
Would like real-time feedback from the Call Log. Would like to be able to set up an email from RingCentral that sends call log data as s...
  • 46 me toos
  • 10 replies
  • Idea
  • Implemented
Photo of Jonathon Antramgarza
Admin password for viewing voicemails on all extensions
There should be an option to have the ability to allow us to have a default admin password to access the voice mails from the admin porta...
  • 5 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of houstonfamilylaw
How to create a call log for a specified number
I would like to be able to create a call log for a number, or be able to search the entire call log for all calls to/from a number during...
  • 1 me too
  • 3 replies
  • Question
  • Answered