Conversations 1 - 20 of 1084
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 129 me toos
  • 46 replies
  • Idea
  • Under Consideration
Photo of Carolina Ballestas
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes.  Logged into my RingCentral account to view the fax.  When I click on the icon to open the fax, it does not ope...
  • 8 me toos
  • 6 replies
  • Question
  • Answered
Photo of Eddie Forero
Add Pauses and #s in Contact Numbers.
Would like to see the ability to add pauses and #s into pone number for dialing extensions and initiating actions. For example: I want ...
  • 142 me toos
  • 33 replies
  • Idea
  • Implemented
Fax: How to block spam faxes
Everyday I get a number of faxes on my Ring Central phone line.   These are all SPAM. I would like to block any faxes to my mobile phone...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Ashley Ballhatchet
UK text messaging
I would really like to text my customers in the UK. Do you know when this feature might be available?
  • 37 me toos
  • 16 replies
  • Idea
Photo of Brooke Sines
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
  • 141 me toos
  • 51 replies
  • Idea
  • Under Consideration
Photo of Eddie Forero
Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
  • 232 me toos
  • 62 replies
  • Idea
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 94 me toos
  • 36 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 167 me toos
  • 44 replies
  • Idea
Photo of Ron Stephens
Provisioning: Manually provisioning Cisco ATA
I have a Cisco Spa112 2 Port Phone Adapter and want to know how to use it with my existing analog phone and my current ringcentral accoun...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Debrah Lambert
Desktop App: "RingOut" vs "Direct Dial"?
How can I switch the phone from "RingOut" to "Direct Dial" if the "Direct Dial" option isn't showing?
  • 12 me toos
  • 5 replies
  • Question
  • Answered
Photo of D. Llorente
Call Recording – Managing Recordings from RingCentral Desktop and Mobile Applications
Below, please review our feature request (in the format requested). We are a residential real estate appraisal and consulting firm based...
  • 28 me toos
  • 12 replies
  • Idea
  • Under Consideration
Photo of Tom Vranjes
Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
  • 36 me toos
  • 13 replies
  • Idea
  • Implemented
Photo of Prefab Drywall Supply Ltd
Fax: Result shows "failed", but "success" for attachment?
sent a fax, got this result email (edited phone numbers): Here are the results of the 5-page fax you sent from your phone number...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jonah Zhao
RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)
Problem: The default RingCentral meeting invite template for schedule a RingCentral Meeting from outlook is not usable at all. 1. it ove...
  • 49 me toos
  • 20 replies
  • Idea
Photo of Kubikle Free
Deskphone: Allow users to change the background image on my RingCentral Phone?
Hello, I would like to know if it possible to setup a Polycom VVX 410 phone with a custom wallpaper without losing the setting when the ...
  • 27 me toos
  • 26 replies
  • Idea
Fax: omit cover sheets from sent by email AND include info in the subject line
How do I omit the RingCentral Fax Cover Sheets from sending by email ... AND include info in the subject line? We need the subject line ...
  • 9 me toos
  • 15 replies
  • Idea
Photo of Erik Kaiser
Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business.  In the current process I have to deauthorize one ...
  • 162 me toos
  • 23 replies
  • Idea
Photo of Ryan Oley
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call.   We have a Call Queue set up so that all the ph...
  • 88 me toos
  • 41 replies
  • Idea
  • Under Consideration