Conversations

Conversations 1 - 20 of 119
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 314 me toos
  • 82 replies
  • Idea
Photo of Tracey Wingfield
Notifying Participants You Are Recording Their Call
In the state of Virginia (and in all states) you must notify participants of a phone all that you are going to record them, if you wish t...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of LE
Connecting drive to archive for all users at one time
Account type: 114  A brief description of the business  A high level description of the product or feature being requested. To set all u...
  • 1 me too
  • 1 reply
  • Idea
Photo of Deb Krauskopf
Netgear R7000 router issue with lost phone registration
Related to ticket: 07948600 The NetGear R7000 should be a preferred router, based on the R6400 recommendation from RingCentral as a reco...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Simon Levesque
active call announcement
Account type  Canada A brief description of the business Call Center for product support A high level description of the product or feat...
  • 5 me toos
  • 5 replies
  • Idea
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 106 me toos
  • 37 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 181 me toos
  • 52 replies
  • Idea
Photo of Wendy Archer
Provide log report for SMS texts
Would like to print out SMS text messages
  • 77 me toos
  • 21 replies
  • Idea
  • Under Consideration
Photo of Scott
Desktop App: Deauthorize Softphone on Exit (logout)
Many people have a desktop at work and use a laptop while traveling or working from home, myself included.  If the softphone would deauth...
  • 98 me toos
  • 34 replies
  • Idea
Photo of Luke Kost
Outbound Caller ID Based on Number Dialed
When calling various area codes, it would be great if ring central could add an enhanced feature so that the system automatically selects...
  • 13 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of HOSLER
Fax numbers showing up in a funny format.
Recently all my phone numbers in fax message log in the outbox and sent box are showing up in a strange format, i.e. if the number was (1...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Alex Iliff
SMS: ability to SMS from the RingCentral website or email
As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned a...
  • 175 me toos
  • 67 replies
  • Idea
Photo of Chris Duquette
Best way to handle texts to main #
Recently I've had a bunch of texts coming to my company's main number. These go to my boss' email but his inbox is always getting hit wit...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Justin Andri
Removal of Phone Numbers on Fax Cover Page
We use the fax feature directly through Outlook, the issue is that the main number showing is not our main number due to our onsite phone...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Lee
Send Company Faxes and SMS to separate extensions
The idea is to be able to send Company Faxes and SMS to separate extensions. Right now under Auto-Receptionist, IVR settings, Company Fax...
  • Lee, 1 week ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of James Passarella
Emergency Paging Announcement
We currently have a paging system in our company but would like to have the ability to broadcast an emergency announcement in case they n...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Rick Cruz
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
  • 45 me toos
  • 33 replies
  • Idea
Photo of Diadra Bendixen
Terminating Users and Keeping Their Phone Numbers
We just had two users terminate. How can I delete their accounts without losing their numbers? I want to be able to assign their numbers ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of D. Llorente
Call Recording – Managing Recordings from RingCentral Desktop and Mobile Applications
Below, please review our feature request (in the format requested). We are a residential real estate appraisal and consulting firm based...
  • 33 me toos
  • 16 replies
  • Idea
  • Under Consideration
Photo of Chaz
Users having Troubles Receiving Faxes
A few of my users are having some troubles receiving faxes from certain parties.  Some users can not receive a Fax from a party, but will...
  • 1 me too
  • 3 replies
  • Question