Lee
Joined on December 16, 2016
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142
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Conversations
Conversations 81 - 100 of 142
Allow all Admins to see if RingCentral Archiver is setup
I was checking our Archiver settings and noticed that is was not connected to anything. All boxes say connect. I asked the other admin if...
IVR Menu Option with a Press (9) to Opt Out - Placed on DNC list
Ring central has an IVR with Menu; an option needs to be created to to press a number to opt out of calling or placed on do not call list...
I'm trying to build a "Ring Group" that will ring every phone in our facility at the same time (40 phones)
User Groups without Managers/Selecting by Department in Analytics Portal
Account type (U.S., Canada, UK, AT&T, Telus, BT) - U.S.
A brief description of the business - Law Firm
A high level description of the...
Mobile app doesn't ring when forwarding
I need the ability to have a ring group call the mobile app. I saw a post that was about a year old where the user was able to fix the i...
Caller ID
Has any one noticed a change in incoming caller ID in the last couple days? I have users that have noticed that the caller ID is not show...
purge
Purge? Why is the purge button so easily accessible and why does it DELETE EVERYTHING even when only one call record was selected? The ...
Pollng Question: Desktop phone or Headset. Which would you choose and why?
I am trying to figure out what office users prefer and why. Thank you for your feedback.
Admin: "Reset user information" button for extensions
1. US account 2. We are a SaaS business specializing in HR solutions for the public-sector. We experience a fair amount of employee t...
Insightly Integration
We are a USA Ring Central, Meetings & Glip user with 3 site locations. We use the Insightly CRM application heavily in our company and ju...
Face or Touch ID for App
Would like to see the app login with Face ID or Touch ID on the iOS 12 iPhone XsMax as well as all other iPhones and iPads. I use the app...
resend welcome email to current extension.
Hello All I was hoping i can get some help and see if there is a way to re-send a welcome email to a current extension. We rotate extensi...
Polycom Side Car Setup
Is there a way to add EMPTY place holders in the HUD so I can get information to appear on different pages on the Polycom side car?
Fax listing as both Phone and Fax on Cover Page
We only have a fax line with RingCentral. We are a small business. In Settings we have set up the cover page info. There is no spot to ch...
Need desktop app to have the ability for a single text conversation to breakout into it's own window
If text conversations could breakout individually into separate windows, it would allow faster texting with multiple clients instead of h...
Issue: Incoming calls still received when already on a call
Account type- UK - Premium Edition
A brief description of the business- IT & Finance support for global security firm
A high level desc...
Provide a user with more than 1 desk phone
Is it possible to assign 2 physical desk phones to a single user? I have a user who would like a phone in their home as well as at the of...
Softphones disappear from call handling and forwarding after de authorization
I have Users that will travel from one location to another and use a desktop at each location. When they move I have to de-authorize them...
Answering the phone
Currently, the caller encounters an automated answering program. We would rather answer the phone live. Is that possible? Also, the phone...