desk phone not ringing/receiving calls, missed calls showing up in call log online.
my company just got ring central as a new service. I have gone through the process of setting up my account, etc. I am able to place outg...
Lee
Joined on December 16, 2016
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SMS forwarding
Customer wants to foward his sms to his mobile phone and wants to send using the same RC caller ID
Today started this issue when calling from desktop app: You haven’t registered your address for 911...... and they can't make a call
Users are hearing "You haven’tregistered your address for 911" when trying to make a call using the desktop app. This just started today....
Desktop App: "RingOut" vs "Direct Dial"?
How can I switch the phone from "RingOut" to "Direct Dial" if the "Direct Dial" option isn't showing?
Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or receive call ?
Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or recieve call ?
New Extensions not updated on All Users - Re-login required
This seems to be a known limitation on RingCentral. Every time the admin makes a new extension, IVR, etc. Such extension is not known to ...
Change Company Phone Number in Cover Page for Fax Account
IVR Menu Option with a Press (9) to Opt Out - Placed on DNC list
Ring central has an IVR with Menu; an option needs to be created to to press a number to opt out of calling or placed on do not call list...
I'm trying to build a "Ring Group" that will ring every phone in our facility at the same time (40 phones)
User Groups without Managers/Selecting by Department in Analytics Portal
Account type (U.S., Canada, UK, AT&T, Telus, BT) - U.S.
A brief description of the business - Law Firm
A high level description of the...
Mobile app doesn't ring when forwarding
I need the ability to have a ring group call the mobile app. I saw a post that was about a year old where the user was able to fix the i...
Caller ID
Has any one noticed a change in incoming caller ID in the last couple days? I have users that have noticed that the caller ID is not show...
purge
Purge? Why is the purge button so easily accessible and why does it DELETE EVERYTHING even when only one call record was selected? The ...
Pollng Question: Desktop phone or Headset. Which would you choose and why?
I am trying to figure out what office users prefer and why. Thank you for your feedback.
Admin: "Reset user information" button for extensions
1. US account 2. We are a SaaS business specializing in HR solutions for the public-sector. We experience a fair amount of employee t...
Insightly Integration
We are a USA Ring Central, Meetings & Glip user with 3 site locations. We use the Insightly CRM application heavily in our company and ju...
resend welcome email to current extension.
Hello All I was hoping i can get some help and see if there is a way to re-send a welcome email to a current extension. We rotate extensi...
Polycom Side Car Setup
Is there a way to add EMPTY place holders in the HUD so I can get information to appear on different pages on the Polycom side car?
Fax listing as both Phone and Fax on Cover Page
We only have a fax line with RingCentral. We are a small business. In Settings we have set up the cover page info. There is no spot to ch...
Need desktop app to have the ability for a single text conversation to breakout into it's own window
If text conversations could breakout individually into separate windows, it would allow faster texting with multiple clients instead of h...