Isolate Calls from a Single Queue
Struggling with this. Our Compliance team has a hotline that they answer from 7 to 7 Monday through Friday. Outside of this, calls need...
Matt Dillman
Joined on June 21, 2017
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Desk Phone Ringing Before Others
I have a call queue that forwards simultaneously to 5 extensions. Each of the 5 extensions have a desk phone. One of the desk phones ri...
RIngCentral Meetings - add co host functionality
Can co host functionality like is present in Zoom be added to RingCentral Meetings?
Customize key presses
Large company with over 50 offices in 19 states. I would like to setup a company-level IVR menu on our company number that allows a call...
Cost Center Codes in User Details
Would like to see Cost Center Codes of extensions added to the User Details section. For instance, our company has over 60 Cost Center C...
Add PIN to Conference Line
It would be desirable to have the option to set a PIN on a conference line. Many conference calls are set statically (same day, same tim...
Conference Calls: Need method/report to track callers who joined the conference.
There needs to be a way to track the callers that have called in to the conference call - by their phone number or the access code used t...
Mobile App Transfer Calls
When you receive a call on the mobile app from a locked phone, you receive an overlay that stays active as long as the call does. From t...
Is there a way to set an alternate host to a meeting?
For instance, I'm unable to attend a meeting that I have scheduled, but there is another person in my department that can fill in for me....
Forward Caller ID
When using the option "Forward to other user's phone" in a User account, it would be nice when a call follows this handling procedure tha...
Call Queue Hours
1. US 2. AseraCare Hospice 3. Call queue hours should be more flexible for offices/business/users that are third shift. Ability wanted t...