Simplify call queue manager logins
Having a separate login for an account, and any call queues a user manages should be simplified. A user should not need a login/password...
Matt Dillman
Joined on June 21, 2017
662 Points
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Conversations
RIngCentral Meetings - add co host functionality
Can co host functionality like is present in Zoom be added to RingCentral Meetings?
Forgot virtual location announced extension
I park a call to a virtual location (*8xx). The location is announced to me when I place the call in park. Let's say I forget that loca...
Conference Calls: Need method/report to track callers who joined the conference.
There needs to be a way to track the callers that have called in to the conference call - by their phone number or the access code used t...
Add Alternative Host Feature in RingCentral Meetings
If you would like to be able to assign an Alternative Host while scheduling an RC Meeting, please vote!
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
Call Queue: requesting Call Waiting for queue members
Hello, I'd like my users to be able to answer multiple incoming calls to a main number call group even if they are currently connected on...
Allow Call Queue Manager to Manage Extensions on Call Queue
I would like for a call queue manager to have an "admin" view when they login to their account online, similar to Phone System admins and...
Attach document for fax in the mobile app
I have an android phone and for some reason I can't use the mobile app for faxing. Whenever I need to fax something, there is no option f...
Isolate Calls from a Single Queue
Struggling with this. Our Compliance team has a hotline that they answer from 7 to 7 Monday through Friday. Outside of this, calls need...
Desk Phone Ringing Before Others
I have a call queue that forwards simultaneously to 5 extensions. Each of the 5 extensions have a desk phone. One of the desk phones ri...
Customize key presses
Large company with over 50 offices in 19 states. I would like to setup a company-level IVR menu on our company number that allows a call...
Cost Center Codes in User Details
Would like to see Cost Center Codes of extensions added to the User Details section. For instance, our company has over 60 Cost Center C...
Add PIN to Conference Line
It would be desirable to have the option to set a PIN on a conference line. Many conference calls are set statically (same day, same tim...
Mobile App Transfer Calls
When you receive a call on the mobile app from a locked phone, you receive an overlay that stays active as long as the call does. From t...
Is there a way to set an alternate host to a meeting?
For instance, I'm unable to attend a meeting that I have scheduled, but there is another person in my department that can fill in for me....
Forward Caller ID
When using the option "Forward to other user's phone" in a User account, it would be nice when a call follows this handling procedure tha...
Call Queue Hours
1. US 2. AseraCare Hospice 3. Call queue hours should be more flexible for offices/business/users that are third shift. Ability wanted t...