Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
Michael Berkeley
Joined on October 5, 2018
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Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
ring central app help link goes to salesforce
When I click on Help (F1) in the ring central app it opens a web broswer to a salesforce link:Does this happen to anyone else?
User Settings: customize email notification
We have configured Ring Central to send an email notification when a voice message is left. However we would like to configure the subje...
Bug - Call queue greeting - still play default greeting 'Please hold for the next available agent' at the end
We have our custom greeting recorded to replace the default 'Thank you for calling <queue name>, please hold for the next available agent...
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).
Ring Central Phone presence show include calendar 'In a Meeting' status
When using the RC Phone desktop app and Outlook. I would like the presence to include 'In a meeting' option when the user is booked in a...
maintain group sms for external numbers
We are a standard license user in the US. I would like to be able to group multiple external SMS only numbers together and have an SMS b...
Customize body of email notifications to users
We rely on our email system for our users' voicemails. When a new VM is sent to email the message is a generic RC message with RC logos,...
Enhance ringcentral presence in outlook
We are a U.S customer with general UCaaS needs. We are Office 365 users and use the RingCentral Phone desktop app. We would like additi...
Block User/Group from the Company Contacts list
We have about 200 U.S. users and 15 or so groups/queues setup in ring central. I would like to be able to hide/remove selected extension...
Feature Request: Change the style of the pop-up page when using the "Ring Me" button.
Feature Request: I would like to be able to change the style of the pop-up page when using the "Ring Me" button. Going from our website t...
Changing styles (logo, colors atc.) in ringme callback page
Feature Request: I would like to be able to change the style of the pop-up page when using the "Ring Me" button. Going from our website t...