Conversations

Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 315 me toos
  • 82 replies
  • Idea
Photo of dave
User Settings: customize email notification
We have configured Ring Central to send an email notification when a voice message is left.  However we would like to configure the subje...
  • 17 me toos
  • 11 replies
  • Idea
Photo of Michael Berkeley
Ring Central Phone presence show include calendar 'In a Meeting' status
When using the RC Phone desktop app and Outlook.  I would like the presence to include 'In a meeting' option when the user is booked in a...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 306 me toos
  • 74 replies
  • Idea
Photo of Michael Berkeley
Customize body of email notifications to users
We rely on our email system for our users' voicemails.  When a new VM is sent to email the message is a generic RC message with RC logos,...
  • Michael Berkeley, 2 weeks ago

  • 4 me toos
  • 0 replies
  • Idea
  • Archived
  • Merged
Photo of Michael Berkeley
Enhance ringcentral presence in outlook
We are a U.S customer with general UCaaS needs.  We are Office 365 users and use the RingCentral Phone desktop app.  We would like additi...
  • Michael Berkeley, 2 weeks ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 33 me toos
  • 11 replies
  • Idea
  • Planned
Photo of Michael Berkeley
Block User/Group from the Company Contacts list
We have about 200 U.S. users and 15 or so groups/queues setup in ring central.  I would like to be able to hide/remove selected extension...
  • Michael Berkeley, 1 month ago

  • 1 me too
  • 0 replies
  • Idea
  • Archived
  • Merged
Photo of Doug Casey
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
  • 29 me toos
  • 14 replies
  • Idea
  • Implemented
Photo of Patrick Slaven
Feature Request: Change the style of the pop-up page when using the "Ring Me" button.
Feature Request: I would like to be able to change the style of the pop-up page when using the "Ring Me" button. Going from our website t...
  • 3 me toos
  • 1 reply
  • Idea
Photo of MTBrob80
Call Handling: route calls to Auto-Receptionist if User Ext does not answer.
Main number Rings to Ext.. if Ext doesn't pick up we want it routed to the Auto-Receptionist We are attempting to set our system to mimi...
  • 22 me toos
  • 10 replies
  • Idea
Photo of SA92663
Call Queues: allow mixture of call handling (simultaneously and in fixed order)
In a particular extensions call forwarding section (home, mobile, office), you can set the phones to ring simultaneous or in a fixed orde...
  • 120 me toos
  • 51 replies
  • Idea
Photo of Emily Brammer
Call Log Reporting is difficult to read if you are not a RingCentral IT personnel
1. US 2. Research Services 3. Intelligible Call Log Reporting to non-tech reader 4. Understanding Call Logs easily 5. We don't need to ca...
  • 2 me toos
  • 3 replies
  • Idea
  • Under Consideration