Conversations

Photo of dave
User Settings: customize email notification
We have configured Ring Central to send an email notification when a voice message is left.  However we would like to configure the subje...
  • 17 me toos
  • 11 replies
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 306 me toos
  • 74 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 33 me toos
  • 11 replies
  • Idea
  • Planned
Photo of Eric Chou
Bug - Call queue greeting - still play default greeting 'Please hold for the next available agent' at the end
We have our custom greeting recorded to replace the default 'Thank you for calling <queue name>, please hold for the next available agent...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of Kim
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).  
  • 4 me toos
  • 4 replies
  • Question
  • Answered
Photo of Doug Casey
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
  • 29 me toos
  • 14 replies
  • Idea
  • Implemented
Photo of Patrick Slaven
Feature Request: Change the style of the pop-up page when using the "Ring Me" button.
Feature Request: I would like to be able to change the style of the pop-up page when using the "Ring Me" button. Going from our website t...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Victor Barannik
Changing styles (logo, colors atc.) in ringme callback page
Feature Request: I would like to be able to change the style of the pop-up page when using the "Ring Me" button. Going from our website t...
  • 1 me too
  • 1 reply
  • Idea