Conversations 1 - 20 of 2921
Photo of Brian Hughes
Phone dialing numbers by itself
I have Polycom phones that are self-dialing clients and intercoms. This is very aggravating as this process never stops. Client and cus...
  • 2 me toos
  • 12 replies
  • Question
  • Answered
Photo of Aaron
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
  • 101 me toos
  • 41 replies
  • Idea
  • Under Consideration
Photo of Scott McClannahan
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed.  I opened a support ticket - I think ti...
  • 14 me toos
  • 36 replies
  • Idea
  • Under Consideration
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 95 me toos
  • 48 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 315 me toos
  • 82 replies
  • Idea
Photo of philos
Disable the Operator (press 0) during the Company Greeting
i would like to have the ability to disable the Operator extension (press 0) during the Company Greeting. currently, when a caller press...
  • 18 me toos
  • 22 replies
  • Idea
  • Implemented
Photo of Brandon Scivolette
Force Restart of Polycom Desk Phone if Internet Drops?
Although rare, there are times when our internet connection drops for a short period. The problem is, when it comes back online we almost...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of Ryan Oley
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call.   We have a Call Queue set up so that all the ph...
  • 104 me toos
  • 46 replies
  • Idea
  • Under Consideration
Photo of Saadet - Community Support
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
  • 4 me toos
  • 9 replies
  • Announcement
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 106 me toos
  • 37 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 181 me toos
  • 52 replies
  • Idea
Photo of Mitch Musgrove
RingCentral Meetings: need to test Meetings beforehand (running into firewall issues)
A brief description of the business  * Software company A high level description of the product or feature being requested * We meeting ...
  • 6 me toos
  • 4 replies
  • Idea
Photo of Clay
Global Setting for Music On Hold
Maybe I'm missing it, but I can't find any way to make a global change to our music on hold.  We're a music production company, and we wa...
  • 8 me toos
  • 5 replies
  • Question
  • Answered
Photo of Eddie Forero
RC Phone Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
  • 248 me toos
  • 65 replies
  • Idea
Photo of Admin@BMBLLC
Presence: Caller on Hold causes other phone that monitor to ring
I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when...
  • 57 me toos
  • 28 replies
  • Idea
Photo of Matt Gibson
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
  • 35 me toos
  • 18 replies
  • Idea
Photo of Wendy Archer
Provide log report for SMS texts
Would like to print out SMS text messages
  • 77 me toos
  • 21 replies
  • Idea
  • Under Consideration
Photo of Scott
Desktop App: Deauthorize Softphone on Exit (logout)
Many people have a desktop at work and use a laptop while traveling or working from home, myself included.  If the softphone would deauth...
  • 98 me toos
  • 34 replies
  • Idea
Photo of DYE
Need to be able to download and save SMS text conversations.
We need to be able to download and save SMS text conversations.  The same way we can download and save voicemails and recorded calls.
  • 38 me toos
  • 7 replies
  • Idea
Photo of Luke Kost
Outbound Caller ID Based on Number Dialed
When calling various area codes, it would be great if ring central could add an enhanced feature so that the system automatically selects...
  • 13 me toos
  • 7 replies
  • Idea
  • Under Consideration