Mobile App: No Internet Connection. Check Your Connection and Try Again.
I've used Ring Central in the past on my mobile device without issue, but after a factory reset, I am unable to login to RC, and repeated...
Mike
Joined on November 10, 2014
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RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
Help with Unsupported or 3rd party equipment.
Need help with unsupported or 3rd party equipment? Feel free to post to this thread and solicit help from other Community members. Fr...
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Paging: How to connection 3rd party Valcom Intercom system?
Trying to connect to a Valcom V-2006ahf paging system. Like to know what is the cheapest way to interface with the Valcom input. http://...
Chrome Extension vs Desktop App
What is the interaction between the Chrome extension and the Desktop app? Some of our users just started using the Chrome extension. They...
RingCentral Meetings: Static URL/Bridge
Account type (U.S., Canada, UK, AT&T, Telus, BT) - US Professional
A brief description of the business - Software
A high level des...
Fax: disable fax voicemail
We have some of our clients fax our direct lines, we have it set so that we receive emails notifying us of the fax with the actual fax at...
Mobile App: How to Warm Transfer on the RC mobile app?
I can't seem to find a way to do a "Warm Transfer" to another employee when I receive a call. I need to be able to talk to the employee I...
SMS: Ability to receive verification code (short code) via text messages
Currently, verification code text messages sent from websites like Google do not come through the RingCentral SMS service. Therefore I a...
Support Video Calls
We have the Polycom VVX500 phones with the optional cameras installed. Although the cameras are activated and the video is visible on it...
Puerto Rico Calling should be local and not international
Calls being placed to Puerto Rico 787 should be considered as a "local call or free" since it is a Territory of the United States along w...
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines. Existing Conference Bridge ...
Provisioning of new Polycom Models
Polycom is upgrading their models that replace the ones RC supports, please setup provisioning for these newer devices soon!
For examp...
Yealink W52P with 2 handsets, cannot be assigned to 2 different extensions
I recently purchased a Yealink W52P with 2 handsets. I need to connect each handset to a separate extension, however it is only allowing ...
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes. Logged into my RingCentral account to view the fax. When I click on the icon to open the fax, it does not ope...
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses.
We don't want to have to WASTE TIME programing each phone with ...
Organize my outbound caller ID drop down menu on a Android?
We have over 85 numbers to scroll thru for our "Outbound Caller ID." Anytime my staff is working off the Samsung tablets they can never m...