Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines. Existing Conference Bridge ...
Mike
Joined on November 10, 2014
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SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Admin: View if "Accept Call Queue Calls" is toggled On/Off for users
We are a US based web hosting company with many remote users who are located in several different countries. We can see when a user has t...
Fax: Increase file attachment size limit.
FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned do...
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
Yealink Transfer to Voicemail
Is Ring Central working on the transfer to voicemail feature for the Yealink T46S? It is really frustrating to have to call someone and ...
Caller hears echo when talking
Problem: When using the RingCentral Android Mobile App on the Verison Network - all callers hear an echo of themselves when they talk.
Provide log report for SMS texts
Would like to print out SMS text messages
Ability to send new caller to Unconditional call forwarding if wait time exceeds a certain time
The call group feature is great however we would like the ability to send to a external overflow number if wait time exceeds a certain am...
Call Queue: best way for users to add/remove themselves when arriving/leaving from work?
What is the best way for 4 customer service reps to add and remove themselves from queue when arriving and leaving work for the day? Als...
Does RingCentral have a BETA Test Program?
Our Product Team periodically needs volunteers to participate in various BETA tests. If you are interested please click the Follow butto...
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
Contacts: Add Picture - upload picture and be seen company wide in any app (softphone, smartphone, users)
It would be really nice if as an admin I could add pictures to all the company contacts within the desktop app that show up for every use...
Ring Central integration with Cortana?
I would like to be able to initiate a telephone call using Ring Central upon instructing Microsoft Cortana. My small office is running Mi...
8/13/2018 - Reports of: 502 bad gateway error (Resolved)
We have received a few reports of users getting a "502 Bad Gateway errror" when logging into this Community site. We are working with ou...
Mobile App: Unable to transfer a call while on 'hold'
Cannot transfer call while on 'hold' on my RC Android mobile app. As soon as I put a call on hold transfer button grays out??!! Can RC ad...
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Faxes: Incoming faxes to be accessible by more than one person at a time
C.f. https://community.ringcentral.com/ringcentral/topics/can_incoming_faxes_be_automatically_sent_to_mor... Having more than one person...
Allow custom sizing of RingCentral Desktop App
The new Softphone 8.3.4 has a minimum size that is about half again larger (mostly by height) than the previous version. The minimum size...
Desktop app: transfer voicemails from one extension to another
We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?