Allow for simultaneous ringing in Queue Overflow
Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this featur...
Mike
Joined on November 10, 2014
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Support Jabra Suite and Jabra Headsets
Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang...
Desktop app: transfer voicemails from one extension to another
We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?
Increase Time When Dialing A Phone Number From Desk Phones
Let's say we have someone on the phone and now we want to conference in a 3rd person. We select conference and enter in the area code an...
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
Call Handling and Call Forwarding to an IVR
I am trying to figure out how to have a user's call handling and call forwarding sequentially after calling that user's IP Phone or add...
RingCentral Meetings Silent Install
Please add supported silent install options to the meetings app as is supported with the softphone to allow rapid deployments to all syst...
Glip: Share your Glip integration ideas here.
With RingCentral's recent acquisition of Glip, we are now starting to receive a few questions and ideas for integration with the RC platf...
Provide log report for SMS texts
Would like to print out SMS text messages
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed. I opened a support ticket - I think ti...
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Fax: Custom Cover Page to include # of pages
Please add another field for the custom fax cover page fields. Add a # of pages including fax cover page and also add a CC field also to...
Fax: Add option to remove fax header
I need to be able to send faxes without the header appearing on the attachments. The old Softphone app allowed you to have a blank heade...
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
Caller ID: Allow all extensions to use any number within the account for outbound Caller ID
Direct phone number from an extension can be use as outbound caller id number of a deskphone assigned to a different extension.
Contacts: Sync Desktop App to Mobile App
contacts on my soft phone app on desktop does not match my contact on soft app on mobile phone. Need to have these to be the same. is the...
Linux support
I was considering the Standard or Premium account until support informed me that RingCentral desktop only runs on Windows and Mac. We don...
RingCentral Meetings linux support
Our company is heavily centered on software development, with employees across borders. RingCentral Meetings is one of the best screen sh...
User Settings: longer/shorter voicemail recording times.
Currently, when people call and leave a voice-mail they can only record a message for 3 minutes and then they get cut off. With our prof...
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Add Advanced Rules to block or forward SMS / Text Messages
We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. F...
RingCentral Meetings: Provide a Custom url
Are there any plans to allow for a custom URL for ring central meetings? For example, rather than sending an invitation to join a meetin...