Mike
Joined on November 10, 2014
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Conversations
Conversations 1 - 20 of 2926
Call Queue: requesting Call Waiting for queue members
Hello, I'd like my users to be able to answer multiple incoming calls to a main number call group even if they are currently connected on...
HUD & Call Monitoring: Ability to hide or change status when monitoring calls.
I set up call monitoring for me to monitor admins that answer the phones randomly. But, anyone who has me on their HUD can see that I am...
Admin: View if "Accept Call Queue Calls" is toggled On/Off for users
We are a US based web hosting company with many remote users who are located in several different countries. We can see when a user has t...
Desktop App: click to dial
I want to be able to call from my computer by clicking on a phone number hyperlink and having the Rincentral App open on my computer and ...
Live streaming hold music
Our company is new to RingCentral. We have just completed the trial period and have decided to make the leap. One feature that would be g...
Provisioning: Can I provision a 3rd party unsupported phone?
If your phone is not supported and is not on the List of Tested Phones with RingCentral but you still would like to try to provision it...
Community: How do I edit my profile name, or nickname that appears on the Community?
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call. We have a Call Queue set up so that all the ph...
RingCentral Meetings: Allow File Sharing on RingCentral Meetings
Share files across attendees while Video Meeting.
US Account
We are a business that does webinar and tutorials and would also share...
Contacts: Adding Non RingCentral Users to Company Contacts
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a ...
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
RingCentral Meetings: Personal Meeting ID for Outlook plugin
It is not possible to use my Personal Meeting ID when using the Outlook plugin. Would it be possible to change this?
Admin: View Service Outages History or get Notifications
Account Type: USA
We are a software as a service company.
We've had multiple issues now (2 in the last month and a half) which i...
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SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS). in verison 8.0.4 it ...
RingCentral Meetings: Request Meeting History
Product Enhancement Request: I would like to request an enhancement for RingCentral Meetings. It would be nice to be able to view previou...
Admin Portal, call log, detailed view searching question
When in the Admin Portal/Call Log/Detailed view the phone number search box does not do anything. How is is supposed to work?
SMS: Ability to receive verification code (short code) via text messages
Currently, verification code text messages sent from websites like Google do not come through the RingCentral SMS service. Therefore I a...
Provide log report for SMS texts
Would like to print out SMS text messages