Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
Mike
Joined on November 10, 2014
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Conference calling: Add Scheduling
Please add scheduling feature to conference calling.
Admin: View if "Accept Call Queue Calls" is toggled On/Off for users
We are a US based web hosting company with many remote users who are located in several different countries. We can see when a user has t...
Call queue: Transfer from one queue to another
I would like to have a way to transfer from one call queue to another after a specific number of rings. For example, I would like all ca...
SMS: Scheduled SMS to be sent
I'd like to be able to schedule SMS/text messages in the future. Is there a way to do this in RC Desktop or via Office 365 or Google or ...
Call Queue: additional forwarding rules
In response to Michael Valdes on Facebook: http://www.facebook.com/706585745/pos...
Under "Call Queues"/"Call handling"/"Member availab...
Setup Custom or Holiday Hours : Advanced Rule
Advanced Rules can be set for Holidays, Vacations, Sick-days or any other situation where you will need the calls re-routed. This ca...
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed. I opened a support ticket - I think ti...
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
When will we be able to load company logos onto the Polycom desk phones
RingCentral Meetings: Allow File Sharing on RingCentral Meetings
Share files across attendees while Video Meeting.
US Account
We are a business that does webinar and tutorials and would also share...
Add Carrier for SMS Notification
If you would like to see a specific carrier added to SMS Notifications please vote and comment. Below are the current carriers:
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
Fax: Deliver fax to multiple extension users (or e-mail address)
I would like to be able to designate more than one extension to receive faxes (ideally in the "Deliver faxes to:" settings area) As it c...
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines. Existing Conference Bridge ...
Block Numbers on Spam Number List
Block Numbers on Spam Number List provided by Google or any other service having a list of spam numbers
Fax: Increase file attachment size limit.
FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned do...
Company Call Handling: Send unanswered call queue to IVR menu
We have a small company and use a call queue to have all our phones ring simultaneously as soon as a customer calls. We don't want our c...
Call Handling: route calls to Auto-Receptionist if User Ext does not answer.
Main number Rings to Ext.. if Ext doesn't pick up we want it routed to the Auto-Receptionist We are attempting to set our system to mimi...