Call Recordings: Storing them in the Cloud
Recorded messages should AUTOMATICALLY be stored in the cloud and accessible via a link We are transitioning to RC from Join.Me. With J...
Mike
Joined on November 10, 2014
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I want to bulk-import contacts with csv file
Is there a feature that would enable us to import the contacts in a csv file? Adding of contacts manually each time is lot of time consum...
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed. I opened a support ticket - I think ti...
SMS: print option for text messaging
I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would al...
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
September Feature Release Preview
Our next release of new features and upgrades is scheduled to start mid-August. See below for a preview of what’s new and register for ou...
Outbound Caller ID Based on Number Dialed
When calling various area codes, it would be great if ring central could add an enhanced feature so that the system automatically selects...
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Provide an option for blocking robo dialers and caller ID spoofers.
I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so...
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
User Settings: longer/shorter voicemail recording times.
Currently, when people call and leave a voice-mail they can only record a message for 3 minutes and then they get cut off. With our prof...
How to integrate Netsuite to Ring Central?
How to integrate Netsuite to Ring Central? I Need Explanation in detail.
Add additional SMS/MMS (texting) functionality.
As with most newly created features, we often get additional spin-off feature requests and ideas. Please post any SMS & MMS ideas on thi...
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines. Existing Conference Bridge ...
Add Additional Star-Key or # Key Commands
Numerous customers have asked for this simple feature in the forums but it seems the only answer ever provided is to use Presence or call...
ios APP needs a alert sound for incoming call while on a call.
While on a call in ios App, I am not looking at my phone to see if another call is coming in. We need to have an alert sound in ear that ...
Call queue: Send Group Voicemail to multiple Extensions
Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extension...
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)
Problem: The default RingCentral meeting invite template for schedule a RingCentral Meeting from outlook is not usable at all. 1. it ove...