Chrome Extension vs Desktop App
What is the interaction between the Chrome extension and the Desktop app? Some of our users just started using the Chrome extension. They...
Mike
Joined on November 10, 2014
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Mobile App: How to Warm Transfer on the RC mobile app?
I can't seem to find a way to do a "Warm Transfer" to another employee when I receive a call. I need to be able to talk to the employee I...
Yealink W52P with 2 handsets, cannot be assigned to 2 different extensions
I recently purchased a Yealink W52P with 2 handsets. I need to connect each handset to a separate extension, however it is only allowing ...
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes. Logged into my RingCentral account to view the fax. When I click on the icon to open the fax, it does not ope...
Contact RingCentral Support
RingCentral offers four different support options (Live Chat, Phone, Community, Online Support Case) to meet your needs. Please view the ...
How to retrieve a message?
In response to Betsy McCloskey on FACEBOOK: http://www.facebook.com/8387748295483...
Very hard to use. Nowhere on your website does it ...
Fax: How do I get faxes sent to my Email?
How do I set up fax to email. I would like to have a fax number as part of our unlimited plan than when people fax that number it comes ...
Presence: How can I answer another users call with presence?
I have a coworkers extension on my phone using presence. I want to be able to answer the call if he is out or on the phone.
Is there a way that we can forward a fax that was sent out to our ring central fax number to another fax number outside of ringcentral?
fax service
text messages
is there any way i can select all contacts in one time to send text messages from ring central app
My desktop ringcentral app doesn't work well with my Plantronics Voyager Focus UC.
My desktop voip ringcentral app (version 9.1.6.27106) doesn't work well with my Plantronics Voyager Focus UC. The headset works perfectly...
RIng Back after specified time
In our old phone system, if a lobby employee put a person on hold, after approximately 60 seconds, the call would ring back to the Lobby ...
Phone dialing numbers by itself
I have Polycom phones that are self-dialing clients and intercoms. This is very aggravating as this process never stops. Client and cus...
Force Restart of Polycom Desk Phone if Internet Drops?
Although rare, there are times when our internet connection drops for a short period. The problem is, when it comes back online we almost...
Fax: How to view my Fax in RingCentral?
How to View Fax in RingCentral? It changed, before you could click and view the fax, now there is no option for view fax, there is a "dow...
Desktop App - No sound on Softphone | RingCentral
I haven't used the desktop application in awhile. I'm going to start using a usb phone so today I upgraded to the latest software and now...
Door Phone Ringing to Multiple deskphone simultaneously
We are installing a "Door Phone" device at our entrance to screen visitors and remotely unlock door when applicable. We have been able to...
Cisco SPA 525G2 phones keep losing connectivity
My phone system is causing me major problems. I believe that it is possibly an ISP problem, but I cannot say that for sure; further, ass...
Desktop App: "RingOut" vs "Direct Dial"?
How can I switch the phone from "RingOut" to "Direct Dial" if the "Direct Dial" option isn't showing?
RingCentral Rooms and sharing using HDMI
According to the feature list and getting started/user guide, RingCentral Rooms supports sharing over HDMI. However, in none of the docum...