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Photo of rrossner
Cisco SPA525G went offline
My internet went off line over night.  As a result my Cisco SPA 525G IP Phone is offline and cannot be re-provisioned.  Please advise.
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Photo of Ricardo
Softphone reads "signed out."
Softphone reads "signed out." I can successfully sign in, but shortly booted out with message screen of "failure to connect with server."...
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  • 2 replies
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Photo of MMM
How do I update my company logo?
Our company name has changed. I have tried everything including reset to no logo, no URL, log off log back in, upload new logo, attach im...
  • 2 me toos
  • 2 replies
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Photo of Jason
Softphone Outbound Caller ID
Hello, whenever I text or make a call from my RC app, the recipient sees the call/text coming from my direct extension number instead of...
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  • 2 replies
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Photo of Zack Schaja
Very inconsistent
I have found that Ring Central on my iPhone has been very inconsistent. This has nothing to do with my internet connection. Sometimes i...
  • 2 me toos
  • 3 replies
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Photo of Keith Miller
Text message log
Is there a way to search for old text messages that were sent or received once they have been cleard from the soft phone?
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  • 1 reply
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Photo of Ed Neighbor
Desk Phone Application
On the PC version of softphone, you could shut of the ringer, this was independent from the computers volume. On the Mac version they are...
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