Paging: Increase more than 25 phones.
How do we page to more than 25 phones? We have 77 users and have a need at times to send out a company wide page or announcement. With ou...
Mike
Joined on November 10, 2014
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Conversations 121 - 140 of 911
Add TTY Feature
My organization is wondering when TTY features will be added to RingCentral? We are getting hit with a federal mandate to have the featu...
Mobile App: Audible sound for inbound SMS Text Notifications.
Would love to have an AUDIBLE text message notification. We rely on that to know when to check the phone.
Desktop App: add a "blocked" option in that caller ID list
The new desktop app is a welcome refresh for the UI. However I have noticed that the software does not allow you to call out blocked eve...
Ability to copy an SMS conversation.
I would like to copy and paste a text message thread from ring central to log into a database to track communication with our students.
Fax via e-mail: Allow email body content to populate Comment section of fax cover page
Re faxing via email - the subject line of the email is displayed in the comments section of the fax cover page. Is there any way to also...
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
Integration: Zoho CRM
We need Zoho CRM integration capability. Zoho Support is integrated with Twillio and I suspect Zoho CRM will follow shortly. We have bee...
Call Handling: route calls to Auto-Receptionist if User Ext does not answer.
Main number Rings to Ext.. if Ext doesn't pick up we want it routed to the Auto-Receptionist We are attempting to set our system to mimi...
Desktop App: Ability to mark SMS as unread
Able to mark text messages as unread on the deskop app
Add desktop notification/reminders for Glip tasks
In response to rtayyeb on TWITTER: https://twitter.com/rtayyeb/status/88... plz add a feature where we can get a notification at the time...
Admin: View Service Outages History or get Notifications
Account Type: USA
We are a software as a service company.
We've had multiple issues now (2 in the last month and a half) which i...
Fax: receive color faxes
The lack of color faxing is very disappointing and was never mentioned during my sign up - unfortunately this will impact my business - I...
RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)
Problem: The default RingCentral meeting invite template for schedule a RingCentral Meeting from outlook is not usable at all. 1. it ove...
Mobile App: Using bluetooth headset to answer incoming call?
I am able to use my Bluetooth headset with Android RC App, however I can only use it to talk/listen, but not to actually answer the call....
SMS: ability to SMS from the RingCentral website or email
As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned a...
User Settings: internal calls to go through regardless of the business hours.
It would be nice to have a way where the phone system understands that the call was made from an internal phone and can go through regard...
Caller ID (CNAM): Allow for more than 1 CNAM per account
Currently, Ring Central only allows for 1 outbound caller ID to display to external phones. Allowing for multiple or Departmental Outbou...
Unified application for Meetings, Glip, and Softphone Discussion
I am an enterprise user - my company uses RC for phone as well as RC Meetings & RC Rooms. I am getting pushback from my user community ov...
Deskphones: Voicemail Rewind/Fast Forward option
How can you rewind or fast forward a voice mail message while you are listening to it? The user guide for my phone (http://www.cisco.com...