Conversations
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Should I expect to get fax confirmations when I send faxes using 5105551212@rcfax.com the same way as when I send them from the desktop app?
Graphics card issue
I installed the desktop application and it won't start. The error message said I have an incompatible graphics card. It is an older PC wi...
Deskphone: How to use Line Keys for Intercom Calls
Sorry if this has been covered before. I looked through the forums and couldn't find anything. Does anyone know if it's possible to con...
New USB headset for Polycom VVX500, remember volume setting...
I just 'inherited' a Logitech usb headset (not sure of model number) to use with my Polycom VVX 500 phone. It works great, but after eac...
Unable to send SMS to a 5-digit number
Good day! Is it possible to send SMS on a 5-digit number? Example would be the screenshot below. I am getting an error message when sendi...
FAX Prohibited destination
Hi, I am trying to fax to Thailand, but it says "Failed - Prohibited destination". What causes the error and how do I fix it? Maybe the...
Fax: Deliver fax to multiple extension users (or e-mail address)
I would like to be able to designate more than one extension to receive faxes (ideally in the "Deliver faxes to:" settings area) As it c...
Desktop App: Speaker Mode Missing
Currently there is not easy way to put a call on Speaker mode on the RingCentral for Windows App. Apparently, the only way to do this is ...
Call Handling and Call Forwarding to an IVR
I am trying to figure out how to have a user's call handling and call forwarding sequentially after calling that user's IP Phone or add...
Linux support
I was considering the Standard or Premium account until support informed me that RingCentral desktop only runs on Windows and Mac. We don...
Community: How do I edit my profile name, or nickname that appears on the Community?
Call Handling: How to tell which number the caller dialed?
Is there a way to tell what number an incoming call dialed? For example, if some one dials our -8155 number but its set to forward to tw...
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).
Presence: How do I enable Presence on all available lines?
My customers are using the Cisco SPA504-G, and I have noticed that only two lines are available for quick-dial and presence. When I navig...
Attach document for fax in the mobile app
I have an android phone and for some reason I can't use the mobile app for faxing. Whenever I need to fax something, there is no option f...
Fax: How to customize, or remove fields from the fax cover sheet?
We only use RingCentral for faxes. The coversheet shows the Ringcentral number as a phone number making it unusable for us. We need to ...
Is there a way to receive an email of text messages sent?
Is there a way to receive an email of text messages sent? I receive email notification of text messages received, but not sent. Looking...
Desktop App: Will it run on Linux?
Voice delay!!!
It is INCREDIBLY frustrating to constantly talk over my clients, or them over me, because of the horrible delay in hearing each other! I ...
Removing "Unavailable" Code
Is it possible to remove Unavailable which can be found by Launch Agent tab and is directly under Available. Agents are able to enter tha...