Help with Unsupported or 3rd party equipment.
Need help with unsupported or 3rd party equipment? Feel free to post to this thread and solicit help from other Community members. Fr...
Mike
Joined on November 10, 2014
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Voicemails: getting blank vm's for 0 seconds
Over the last week or so, I am suddenly receiving voicemails that are silent. I'm getting about 15 a day. The strange thing, I'm receivin...
What Cloud Storage will RingCentral Archiver Work With?
If you need a place to store your faxes, text messages, call recordings, and voicemails check out RingCentral Archiver. We have recentl...
Contact RingCentral Support
RingCentral offers four different support options (Live Chat, Phone, Community, Online Support Case) to meet your needs. Please view the ...
HeadsUpDisplay (for Windows 7 and 10 Pro) Headsets via Bluetooth
With Windows version of RC's HeadsUpDisplay, we are using LG Tone Headsets in Models #730, #750 and #760 successfully in Windows 7 Pro a...
Google Chrome Extension: RingCentral for Google User Guide
RingCentral for Google provides seamless integration between your Google Account and RingCentral Services Download: RingCentral for Goo...
Is anyone else banging their head into the desk?
Why has RingCentral made things so complicated for small deployments? I mean having a 'Subject Matter Expert' available as need it great....
Receiving faxes with patient info from a medical center
The past couple of weeks, I've been receiving medical faxes with very personal medical information on them. I've called the medical facil...
Administrator Online Account Portal October Updates
We're redesigning the interface and navigation of an admin updating a user's settings, Templates, add a new Call Queue in your Online acc...
RC Android App SSO Issue
I'm set up for SSO and it works just fine for the RC Desktop (PC) and RC Meetings application (PC). Up until last week, it was working ju...
Unable to set greeting from Office@Hand mobile app
I have been unable to change my greeting from Custom to Default using the Office@Hand / RingCentral app on my iPhone 5s. I simply want to...
Are there any desk phone training videos?
It appears that the few videos that Ring Central has on the help site are all about managing the web portal, meetings, etc. Are the any v...
Glip Service Interruption on 3/30/17 (Resolved)
Glip users experienced a connection loss on 3/30/17 which lasted approximately 1.5 hours and was resolved at approximately 5:58 pm MST. W...
Account disabled before paid billing period ends
I canceled my account, but still have remaining time on the billing period for my last payment. I cannot log in. I get an error that acco...
Does RingCentral support calls to 3rd Party SIP URIs?
I have a customer who uses RingCentral for their office phones. However, a couple offices within their building are being leased out to ...
Support out usa ?
Your site support my country i from egypt and support visa out usa . What linke plan 7.99$ . What not month link plan i use fax number s...
Looking for a truly portable wireless headset for RC for Mac and the Android app
Hello everyone, We are new to RC and so far it seems to fit our needs well. We have three users - two are in the office most of the time...
Phishing Email : Disguised as Voicemail/Fax Message
November 16, 2016 DearRingCentral Customer, It has come to our attention you may have received notification messages that incorrectly ...
Recording prompts over the phone sounds bad
We have recorded all of our IVR menu prompts over the phone in the past, and they sounded great. But lately our recorded prompts sound ti...
RingCentral Meetings: How to use RingCentral Meetings
How to use RingCentral Meetings.