Mobile App: No Internet Connection. Check Your Connection and Try Again.
I've used Ring Central in the past on my mobile device without issue, but after a factory reset, I am unable to login to RC, and repeated...
Mike
Joined on November 10, 2014
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Help with Unsupported or 3rd party equipment.
Need help with unsupported or 3rd party equipment? Feel free to post to this thread and solicit help from other Community members. Fr...
Paging: How to connection 3rd party Valcom Intercom system?
Trying to connect to a Valcom V-2006ahf paging system. Like to know what is the cheapest way to interface with the Valcom input. http://...
Chrome Extension vs Desktop App
What is the interaction between the Chrome extension and the Desktop app? Some of our users just started using the Chrome extension. They...
Mobile App: How to Warm Transfer on the RC mobile app?
I can't seem to find a way to do a "Warm Transfer" to another employee when I receive a call. I need to be able to talk to the employee I...
Provisioning of new Polycom Models
Polycom is upgrading their models that replace the ones RC supports, please setup provisioning for these newer devices soon!
For examp...
Yealink W52P with 2 handsets, cannot be assigned to 2 different extensions
I recently purchased a Yealink W52P with 2 handsets. I need to connect each handset to a separate extension, however it is only allowing ...
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes. Logged into my RingCentral account to view the fax. When I click on the icon to open the fax, it does not ope...
Recommended Wireless Headsets for Desktop App
I'm looking to replace/convert our desktop voip phones to just a wireless headset and the softphone app, but I'm not wanting to spend $30...
Contact RingCentral Support
RingCentral offers four different support options (Live Chat, Phone, Community, Online Support Case) to meet your needs. Please view the ...
Google contacts to be sync with RingCentral
Have the capability to sync my contacts with my RingCentral application since this feature is only available only with Outlook right now
ringcentral with plantronics savi 7xx headset
i use a plantronics savi 7xx headset with my ringcentral account. this headset allows me to simultaneously connect both my desk phone and...
New USB headset for Polycom VVX500, remember volume setting...
I just 'inherited' a Logitech usb headset (not sure of model number) to use with my Polycom VVX 500 phone. It works great, but after eac...
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).
How to retrieve a message?
In response to Betsy McCloskey on FACEBOOK: http://www.facebook.com/8387748295483...
Very hard to use. Nowhere on your website does it ...
Fax: How do I get faxes sent to my Email?
How do I set up fax to email. I would like to have a fax number as part of our unlimited plan than when people fax that number it comes ...
Call Queue: best way for users to add/remove themselves when arriving/leaving from work?
What is the best way for 4 customer service reps to add and remove themselves from queue when arriving and leaving work for the day? Als...
Presence: How can I answer another users call with presence?
I have a coworkers extension on my phone using presence. I want to be able to answer the call if he is out or on the phone.
Company Wide Extension Contact List
It would be nice that once an extension is built and activated it would appear in every other users contacts tab, so messages and other i...
Is there a way that we can forward a fax that was sent out to our ring central fax number to another fax number outside of ringcentral?
fax service