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Photo of Michael Huang
Display caller ID time zone
we have office premium licenses. One of our CSR group needs a feature to see the caller time zone/geographical location so they can class...
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Photo of Michael Huang
outbound call count on live report
Under live reports in RingCentral, Agent detail settings. When you put the outbound call column up, the stats is showing any call the use...
  • Michael Huang, 2 years ago

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