Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is user, call handling and forwarding so the "softphone and ...
MileHighWelch
Joined on June 25, 2018
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Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
Add a Universal Contacts List
We have thousands of clients and would like to be able to import them into a universal contacts list so their names display on caller ID....
RingCentral Software Packages Configuration
I have to install RC Phone on PC, MacBook, Chromebook, to install Chrome Extension on these devices, to install RC Phone on Smartphones. ...
Fax via e-mail: Allow email body content to populate Comment section of fax cover page
Re faxing via email - the subject line of the email is displayed in the comments section of the fax cover page. Is there any way to also...
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
Start screen share from phone call (not meeting)
US
International education assessment provider
When an existing RC-to-RC call is in progress, I would like to begin sharing my screen fo...
Call Handling: route calls to Auto-Receptionist if User Ext does not answer.
Main number Rings to Ext.. if Ext doesn't pick up we want it routed to the Auto-Receptionist We are attempting to set our system to mimi...
Call recording: email notification
Since August, I have received an email each month on the same day, at nearly the same time about automatic call recording being turned on...
Please add conference call calendar invite feature
US Financial Services Conference call setup Please add conference call calendar invite
feature so I can add it to my calendar in Outlook...
Desktop App: authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business. In the current process I have to deauthorize one ...
Forward voicemails internally through app
Need to be able to forward voicemails quickly through the app to other extensions within the company. Voicemails are often left in the w...
ARCHIVER: Microsoft OneDrive/OneDrive for Business
UK Account - We'd like to see RingCentral Archiver support Microsoft's OneDrive and/or more importantly OneDrive for Business/SharePoint ...
Public Roadmap for Feature Development
When contacting support channels we are told "there's nothing I can do" by the support reps when raising issues of missing (yet necessary...
OneDrive for Business on Meetings app for iPhone Android
Account type Canada
A brief description of the business We are a biotech and research company
A high level description of the product ...
Please make new software releases available for download for admins prior to the release through the app.
RC Phone 10.3.5 was recently pushed out through the app, but it's nowhere to be found online to download. This is pretty annoying for adm...
Conference calling: Add Scheduling
Please add scheduling feature to conference calling.
HUD: Disable Caller ID on incoming calls visible to all HUD users
This is in regards to HUD. Right now if someone calls me anyone using HUD can see the number that is calling me. We are all professiona...
Need to be able to download and save SMS text conversations.
We need to be able to download and save SMS text conversations. The same way we can download and save voicemails and recorded calls.
Desktop App: ability to handle Deskphone calls via the Softphone
Does anyone know how, if it's even possible, to handle calls via the Desktop app when a call is answered on the physical device? Our pr...