Allow Ring Group to Ring Smartphone App
I would like to see Ring Groups being able to ring the Smartphone App. Currently only the physical phone and desktop app ring when a Rin...
FuneralDIR
Joined on April 5, 2018
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Desktop lines keep becoming unregistered
We have Polycom VVX311 phones installed. At certain times they have become unregistered. Our internet connection has been fine and runnin...
Is anyone else getting a ton of phone calls where you can't hear anyone?
Is anyone else getting a ton of phone calls where you can't hear anyone? I get about 5 calls a day like this. Is this a sales call? Or is...
When setting up a holiday rule will it overwrite a rule already in place?
Holiday rule over a daily rule
Admin: "Reset user information" button for extensions
1. US account 2. We are a SaaS business specializing in HR solutions for the public-sector. We experience a fair amount of employee t...
do not disturb auto-setting based on business hours
I have a US account, and I answer the main line for our company, which designs an app. We get a lot of phone calls, most of which are not...
One sided conversation but put the call on hold and pickup the call will work perfectly.
We are having an issue where a call comes in and we can only hear one side of the conversation. BUT you can put the call on hold and pic...
Change main IVR voice for dial by name directory to include pound because the wait time is slow.
We have people often hang up after dialing the name of the person they are trying to reach due to the long wait time after using the dial...
Sometimes calls do not show up on QOS report.
Calls are not showing on some of the Analytics reports like QOS
iphone will not work while caller is in a Ring Group. It only rings the desk phone and not the desktop app or iPhone app.
iPhone app will not ring if the user is in a ring group. So if anyone call the Ring Group only the desktop phones ring and not the iPhon...
Conference Calling: Disable/Change hold music on conference calls.
Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
Ability to change conference call hold music
When someone dials into a conference call, and there is no one else on the call, they hear the conference call hold music. Currently, the...
Glip organizational banner
Having the ability for administrators to post a banner within the Glip app that the whole organization could see would be very helpful. ...
Adding a new user as "coworker" instead of adding them as guest?
Is there a way to add a new user as "coworker" instead of adding them as guest then making them coworker after a sign in?
User Settings: disable call flip hold music on a Conference Calls
When on a conference call and you call flip to your cell phone, hold music plays to all users in the conference call. Need to be able to...