Sync Personal Contacts in RingCentral App (Glip)
Within the RingCentral App (Glip) personal contacts that you create through the RingCentral admin portal are not synced but, they are in ...
Paul Dalton
Joined on June 25, 2015
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Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vo...
Archiving at the Account / Company Level
The Archiver feature is a great idea, but falls short in a couple of key areas rendering it unusable for any sort of meaningful complian...
Integrating RC Meeting with AcuityScheduling
Account type: USbased RC Office with RC Meeting
A brief description of the business: executive search firm
Feature being reque...
Presence: Caller on Hold causes other phone that monitor to ring
I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when...
Ability to set archiver options for all extensions as a RC administrator
Currently in the Tools -> Archiver feature, as an administrator I can only set archiver settings company-wide for Call Recordings. For i...
How to Set or Change User Passwords
I am logged in as the Admin. I see the "Change Password" button on MY account page, but it is not available on other users pages.I have b...
Admin Activate User Extension
Account type CANADA
A brief description of the business clinics, financial services, roaming users,...
A high level descriptio...
Create new slash commands in Glip with Salesforce integration
Does anyone know if it is possible to create a new slash command (or if one already exists!) that will leverage the salesforce integratio...
Mobile App: transfer directly to voicemail using the RC mobile app?
Using the Ring Central mobile app (iOS or Android app - not RC meetings or desktop app), is there a way to transfer a caller directly int...
Customize Ring Tones Based on Number, Line, Queue etc.
Clients often ask if they can get a distinctive ring tone when people call internally, or when people from the outside call a particular ...
Google App: Click to Dial
In talking with support staff at RingCentral, I believe I have understood correctly that a Chrome extension that adds Click to Dial suppo...
Select which call to pick up on hold using Presence
I have a receptionist who answers multiple calls on a Poylcom VVX 410 and places them on hold for other users to pickup using the Presenc...