Conversations

Conversations 1 - 20 of 46
Photo of Aaron
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
  • 101 me toos
  • 41 replies
  • Idea
  • Under Consideration
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 95 me toos
  • 48 replies
  • Idea
Photo of Mike
Desktop App: Will it run on Linux?
  • 7 me toos
  • 13 replies
  • Question
  • Answered
Photo of Prather
Fax: Allow Fax header to be customized.
I want outgoing fax header From: to show my company name not my personal name that ringcentral uses for billing. How can I change it?
  • 36 me toos
  • 8 replies
  • Idea
Photo of Stephanie Leman
Calls to cell phone # interrupt the connected call on Mobile App.
We can be chatting away to a customer, when a new call comes in. It puts the call we were on, on hold while giving the option to accept o...
  • 45 me toos
  • 17 replies
  • Question
  • Answered
Photo of Rob Benn-Frenette
SMS: Texting to and from the Main Number
It would be great to be able to send and receive text  to and from the Main Number, rather then only being able to do it from the local n...
  • 38 me toos
  • 16 replies
  • Idea
  • Implemented
Photo of Lauren Denman
Desktop App: disable inbound call pop-up notification
With the newer version of the softphone, there is now a pop up notification for a new incoming call. This is great for call screening and...
  • 23 me toos
  • 16 replies
  • Idea
  • Implemented
Photo of Steve
SMS for HIPAA: Is there a way to message a cell phone in a HIPAA compliant way with RingCentral
I need a HIPAA compliant way to message physician's cell phones from a nurse's desktop computer and also send faxes to a physician's cell...
  • 11 me toos
  • 4 replies
  • Idea
  • Implemented
  • Archived
Photo of Clifford Cadle
Fax: how to upload a custom cover page and send via email fax
Fax: how do I upload a custom cover page and then use the RingCentral fax via email function to send it? 
  • 5 me toos
  • 4 replies
  • Question
  • Answered
Photo of Xiao Bei
Mobile App: Switch Extensions on the Mobile App on the Fly
Feature Request! - Switch Extensions on the Mobile App on the Fly  for taking over those Phone Numbers Assigned to other extensions. Pl...
  • 14 me toos
  • 9 replies
  • Idea
Photo of Randy T.
Mobile App: Additional Mobile App Features
One thing I've noticed in reading customer ideas about features they suggest is how personal the requests are for what they are trying to...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Jeff Moore
Call Recordings: How can you listen to call recordings on an iPad?
I am on the road a lot and want to listen to my teams call recordings for training and quality control. I can't seem to find out how to d...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Dispatch .
SMS from the Main Number
It would be great to be able to send and receive text  to and from the Main Number, rather then only being able to do it from the local n...
  • 3 me toos
  • 9 replies
  • Idea
  • Archived
  • Merged
Photo of Randy T.
Mobile App: Caller ID to show Queue names.
I use the mobile app on an iPad Air 2 with iOS 9.3.1. There are 2 features that would help me immensely. 1. Update the app for use with ...
  • Randy T., 3 years ago

  • 3 me toos
  • 0 replies
  • Idea
  • Archived
Photo of Victor Paolo Lopera
Mobile App: call waiting ios (iPhone)
Account type  - US A brief description of the business - n/a A high level description of the product or feature being requested - call w...
  • 1 me too
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Randy T.
Chrome Extension Upgrade
Just found out about the Chrome Extension upgrade. Say goodbye to the Windows platform! I'm sure each program you put out is constantly u...
  • 3 me toos
  • 4 replies
  • Praise
Photo of BenefitsAssist, inc.
Desktop App: Feedback for Legacy Softphone upgrade to RingCentral for Desktop
We are a longtime customer of RingCentral and use it only for faxes.  We were recently forced to upgrade to the Windows version of the ap...
  • 16 me toos
  • 12 replies
  • Idea
Photo of Randy T.
Desktop App: add ability to archiving messages in Ringcentral for Windows
In the mobile app, there is a sync function that allows you to refresh the message list so it is not affected by excessive text/fax/voice...
  • 2 me toos
  • 1 reply
  • Idea
  • Archived
Photo of Luiz Untura
Can I answer calls from headset using the Chrome Google extension?
We have the RingCentral extension installed in my chrome browser because we are using Chromeboxes and there's no desktop app for it. For...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Kyle King
RingCentral Contact Center: allow name of queue to be seen by agent who is in multiple call queues.
When someone in multiple queues receives a call (that is transferred over to us from a system outside of RingCentral [InContact]), they w...
  • 3 me toos
  • 0 replies
  • Idea
  • Archived