SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Randy T.
Joined on August 6, 2015
1,276 Points
28
Likes received
8
Conversations posted
39
Replies posted
45
Conversations followed
Conversations
Fax: Allow Fax header to be customized.
I want outgoing fax header From: to show my company name not my personal name that ringcentral uses for billing. How can I change it?
Desktop App: Feedback for Legacy Softphone upgrade to RingCentral for Desktop
We are a longtime customer of RingCentral and use it only for faxes. We were recently forced to upgrade to the Windows version of the ap...
Mobile App: Switch Extensions on the Mobile App on the Fly
Feature Request! - Switch Extensions on the Mobile App on the Fly for taking over those Phone Numbers Assigned to other extensions. Pl...
Availability of Fax Custom cover page for Online Portal and Mobile app
Customer can apply their custom cover page when sending fax both Service Web and Mobile app
Desktop App: allow Notifications/Calls to be heard on both headset and speakers- Multiple audio ringer settings
Ability to have Notifications & Calls to be heard on both headset (handsfree device) and speakers (for when I take headset off). As a R...
FAX: uploaded Custom Fax Cover Page on mobile app.
I created a custom fax cover sheet with my desktop app and want to use it on my mobile app. When I go to send a fax on my mobile app and ...
Desktop App: SMS sound for notification
Text message notifications are treated as "Speaker", not "Ringer", sounds, so unless I have my headphones on all day, I will not hear Tex...
Mobile App: Additional Mobile App Features
One thing I've noticed in reading customer ideas about features they suggest is how personal the requests are for what they are trying to...
RingCentral Contact Center: allow name of queue to be seen by agent who is in multiple call queues.
When someone in multiple queues receives a call (that is transferred over to us from a system outside of RingCentral [InContact]), they w...
SMS from the Main Number
It would be great to be able to send and receive text to and from the Main Number, rather then only being able to do it from the local n...
Mobile App: Caller ID to show Queue names.
I use the mobile app on an iPad Air 2 with iOS 9.3.1. There are 2 features that would help me immensely. 1. Update the app for use with ...
drop down menu on mobile and desktop apps to switch from one extension to another
It would be great if Ringcentral includes a dropdown menu on the top portion of the mobile and desktop apps to enable someone logged in a...
Desktop App: add ability to archiving messages in Ringcentral for Windows
In the mobile app, there is a sync function that allows you to refresh the message list so it is not affected by excessive text/fax/voice...
Mobile App: slide over and split screen features in ios9.
I operate a small answering service. I'd love to be able to use the slide over and split screen capabilities my iPad has with the RC mobi...
Mobile App: Two calls at the same time with primary cell phone
It would be great if I could stay on a call on my Ringcentral mobile app when another call on the same phone comes in. Right now there's ...
Mobile App: Integrate Moble App with iOS Notes app
Allow iOS notes app to upload a note into the SMS feature on the mobile app. I currently can do this using iMessage, but am trying to int...
RingCentral Windows Missing Softphone Features
I was recently forced to upgrade to RingCentral Windows and I can only answer calls through the computer. The softphone made it seamless...
Google: Full Chrome Integration
Full featured chrome integration app. I'm not sure if it's possible, but why 2 apps on the computer? Would a Chrome extension with the fu...
Mobile App: call waiting ios (iPhone)
Account type - US
A brief description of the business - n/a
A high level description of the product or feature being requested - call w...