Conversations

Conversations 1 - 20 of 80
Photo of Chris Zimmerman
Add Advanced Rules to block or forward SMS / Text Messages
We have multiple main numbers.  Each number is an office number for different locations and those numbers are pointed to a call queue.  F...
  • 39 me toos
  • 16 replies
  • Idea
Photo of FAQ
Billing: How do I update credit card and set up auto-purchase?
How do I update credit card and set up auto-purchase? 
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of al
Fax via e-mail: Allow email body content to populate Comment section of fax cover page
Re faxing via email - the subject line of the email is displayed in the comments section of the fax cover page. Is there any way to also...
  • 69 me toos
  • 36 replies
  • Idea
  • Under Consideration
Photo of FAQ
Provisioning: Assisted Provisioning my supported 3rd party Cisco or Polycom
How do I connect or set up my Polycom supported desk phone that I purchased outside of RingCentral (so it's a 3rd party supported devi...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Sarah Coleman
How do I transfer a call directly to someone's voicemail?
Is there a way to transfer a call directly to voicemail for another extension within the group? On our previous phone system, we could do...
  • 12 me toos
  • 13 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
Porting: How does a number transfer work?
What is the process of transferring a number?
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
Call Handling: Can I setup business hours for a specific Time Zone?
Can I set up business hours? I also have an office on the Pacific cost and some remote users on the East Cost.
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Kelly Relihan
Admin: How do I add/edit a user extension?
How do you add an extension? The information in the admin guide is not matching up to what I see in my RingCentral account. I don't wan...
  • 6 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
Conference call overview
What do I need to do to make a conference call?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
Fax: How do I send a fax using email?
How can I send a fax using my email address?
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
Billing: How do I change my service plan & payment option?
I need to change my plan. How do I do this?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of FAQ
How do I transfer a call using my desk phone?
How can I transfer calls using my desk phone?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
  • Merged
Photo of FAQ
Porting: What information is needed to transfer my number?
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of FAQ
What desk phones have been tested to work with the RingCentral service?
Is there a list of desk phones which have been tested already with the RingCentral service?
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of David Hecht
Resolving poor call quality issues?
Moved to RingCentral a month ago, using 2 lines on Android phones. Call quality is really bad, reminds me of VoIP in the 90s. Constantly ...
  • 14 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
  • Merged
Photo of FAQ
Why did I get charged for a calling credit package?
I'm not sure what this charge means. Please explain.
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
synchronize contacts
It would be a good idea to sychronize contacts
  • FAQ, 5 years ago

  • 1 me too
  • 0 replies
  • Idea
  • Planned
  • Archived
Photo of FAQ
synchronize contacts
  • FAQ, 5 years ago

  • 1 me too
  • 0 replies
  • Idea
  • Planned
  • Archived
Photo of Steven Suslick
How do you route faxes directly to an extension?
I only occasionally use fax so normally to dump to one mail box is ok. But when I get one that is not for everyone's eyes it would be nic...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of FAQ
Twitter: Affordable packages, great customer service!
Tweeted to RingCentral: I'm a @RingCentral client and I think they're great! Affordable packages, great customer service! #KCCO idk if t...
  • 1 me too
  • 2 replies
  • Praise