Conversations

Conversations 1 - 20 of 135
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of ARAKELIAN
Transferring Calls from Call Queue
Whenever an extension answers a call originating from a call queue and then transfers it to another extension, it rings the extension use...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of Carolina Ballestas
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes.  Logged into my RingCentral account to view the fax.  When I click on the icon to open the fax, it does not ope...
  • 8 me toos
  • 6 replies
  • Question
  • Answered
Photo of Chris Zimmerman
SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS).  in verison 8.0.4 it ...
  • 98 me toos
  • 40 replies
  • Idea
Photo of Ross
Contacts: sync personal contacts to physical phone
It is very important that RC provides a way to import contacts to PolyCom phones (Like VVX500). PolyCom says it is very possible but must...
  • 89 me toos
  • 38 replies
  • Idea
  • Planned
Photo of Chris Zimmerman
Add Advanced Rules to block or forward SMS / Text Messages
We have multiple main numbers.  Each number is an office number for different locations and those numbers are pointed to a call queue.  F...
  • 29 me toos
  • 12 replies
  • Idea
Photo of Kevin Tran
View and add comments to task details in Glip Mobile
Hi All,   I use Glip in mobile, i can't reply task.  In Computer, i can reply, mention in task, It'll helpful follow conversation. Plea...
  • 16 me toos
  • 16 replies
  • Idea
  • Implemented
Photo of Michael Arndt
Feature suggestion for Ringcentral Desktop. System Tray alert that doesn't steal focus
If this exists I would like to know how to do it. When I get an incoming call Ringcentral pops up an alert that steals the focus of my sc...
  • 1 me too
  • 3 replies
  • Idea
Photo of Hue Tang
ringcentral with plantronics savi 7xx headset
i use a plantronics savi 7xx headset with my ringcentral account. this headset allows me to simultaneously connect both my desk phone and...
  • 5 me toos
  • 10 replies
  • Question
  • In Progress
Photo of FURLOUGH
Incoming Call Information -- IVR Menu Key 'pressed'
Account type  (U.S) A brief description of the business -- Office Premium 2-19 line A high level description of the product or feature b...
  • 13 me toos
  • 5 replies
  • Idea
Photo of Johnson
Sorry, you cannot add more phones to your forward list because you have reached the maximum of 10 phones
I get this error message when I try to forward an extension to a cell phone. I have only 3 extension each to forward to one cell phone ye...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
  • Archived
Photo of Bradley Eigenberg
Glip Two-Way Calendar Sync
Glip should sync both ways from your calendar. Not just from Glip cal to your work calendar. 
  • 17 me toos
  • 8 replies
  • Idea
Photo of Ed Heckman
Clearing missed calls badge on Desktop app for Mac
I am running the Ring Central Desktop app as a supplement to my desk phone. Whenever there is a missed call the Desktop app notes it in t...
  • 9 me toos
  • 17 replies
  • Idea
Photo of Department
Remove charges for mobile users
It seems that clients are now being charged to add mobile users. That is to add additional extensions that can receive phone calls. This ...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Zarios Hair Salon
I have created a group of contacts, how can I send an SMS to the group?
I have successfully uploaded a list of contacts, I then created a group, but, I can not figure out how to send an SMS to the group. If I...
  • 6 me toos
  • 4 replies
  • Question
  • Answered
Photo of Richard
Call queue: Send Group Voicemail to multiple Extensions
Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extension...
  • 33 me toos
  • 20 replies
  • Idea
Photo of Jauvarie Lewis
Emoji on android
Is there away to see emoji on android using the RC app? Clients always text me emojis and I cant see them. 
  • 8 me toos
  • 5 replies
  • Idea
Photo of Jose Blanco
Call Queue: recording that tells customer what number they are in line
I would like a recording for the call queue to tell the customer what number they are in line for getting attended.
  • 10 me toos
  • 7 replies
  • Idea
Photo of MOULIS
We are getting the following error: "The Information could not be saved. Please try again later"
We are getting the following error: "The Information could not be saved. Please try again later" Any ideas on what to do?
  • 3 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of Robert Del Bueno
Mobile App: Using bluetooth headset to answer incoming call?
I am able to use my Bluetooth headset with Android RC App, however I can only use it to talk/listen, but not to actually answer the call....
  • 12 me toos
  • 30 replies
  • Idea
  • Under Consideration