I have created a group of contacts, how can I send an SMS to the group?
I have successfully uploaded a list of contacts, I then created a group, but, I can not figure out how to send an SMS to the group. If I...
Luke
Joined on August 23, 2016
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ringcentral with plantronics savi 7xx headset
i use a plantronics savi 7xx headset with my ringcentral account. this headset allows me to simultaneously connect both my desk phone and...
Voicemail: If I delete voicemails online, will they deleted on the phone?
I have over 120 unread voice mails on my desk phone, they were all listened to on the mobile app, which doesn't sync with the desk phone....
Glip Two-Way Calendar Sync
Glip should sync both ways from your calendar. Not just from Glip cal to your work calendar.
Two people on a call, how to dial in a third person?
If I am on a call with an individual, how can I bring in a third caller without having to use conference feature?
Contacts: sync personal contacts to physical phone
It is very important that RC provides a way to import contacts to PolyCom phones (Like VVX500). PolyCom says it is very possible but must...
Can I use my Twilio number with Ringcentral?
I have a Twilio number which I'd like to use with Ringcentral for inbound/outbound calls but I'd like the SMS messaging to be handled by ...
Issue receiving inbound calls from Verizon callers
We have had an issue going on for over a year where some users can't receive calls from Verizon users to our direct numbers. It seems no ...
Call Queue: recording that tells customer what number they are in line
I would like a recording for the call queue to tell the customer what number they are in line for getting attended.
Desktop App: Ability to mark SMS as unread
Able to mark text messages as unread on the deskop app
Secure, Encrypted Faxes
I am told by customer support that RC does not currently have service to provide secure, encrypted faxes from sender to recipient for sec...
Mobile App: Using bluetooth headset to answer incoming call?
I am able to use my Bluetooth headset with Android RC App, however I can only use it to talk/listen, but not to actually answer the call....
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
e911 Address Update
Currently when you update an e911 address using a template it will update the address but not allow you to enter a Customer Name. After ...
Emoji on android
Is there away to see emoji on android using the RC app? Clients always text me emojis and I cant see them.
QOS/Capacity tests and Java
Please provide new, non Java QOS and capacity testing tools. Most modern browsers are blocking Java or network admins are for security r...
Transfer to voicemail on Yealink T46S and T42S
Can you tell me if these phones have the ability to transfer calls directly to voice mail. It seems like Transfer *0 (extension) transfer...
What do people with users who just need an extension but don't call out?
Signing up for service soon. We have about 15 users total. Only about 12 of those call out and need voicemail. What do we do about the ot...
Assign existing desk phone to user and change the number on that phone to their softphone number
Assign existing desk phone to user and change the number on that phone to their softphone number so they only have one number. I am at th...
Separating Messages & Notifications within Roles
Opened case 06957338 to see if Notification settings could be restricted from user access without denying them access to their voicemail ...