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Add Advanced Rules to block or forward SMS / Text Messages
We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. F...
Luke
Joined on August 23, 2016
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ringcentral with plantronics savi 7xx headset
i use a plantronics savi 7xx headset with my ringcentral account. this headset allows me to simultaneously connect both my desk phone and...
SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS). in verison 8.0.4 it ...
Mobile App: Using bluetooth headset to answer incoming call?
I am able to use my Bluetooth headset with Android RC App, however I can only use it to talk/listen, but not to actually answer the call....
Question on unlocking phones
I am setting up a private asterisk system for a non-profit that doesn't have much money so I'm looking for inexpensive phones. I see th...
Contacts: sync personal contacts to physical phone
It is very important that RC provides a way to import contacts to PolyCom phones (Like VVX500). PolyCom says it is very possible but must...
Secure, Encrypted Faxes
I am told by customer support that RC does not currently have service to provide secure, encrypted faxes from sender to recipient for sec...
International '+' symbol in phone numbers
How can I change the way the desktop app handles the international '+' symbol in phone numbers from Outlook or other contacts? The accept...
Transferring Calls from Call Queue
Whenever an extension answers a call originating from a call queue and then transfers it to another extension, it rings the extension use...
Feature suggestion for Ringcentral Desktop. System Tray alert that doesn't steal focus
If this exists I would like to know how to do it. When I get an incoming call Ringcentral pops up an alert that steals the focus of my sc...
Incoming Call Information -- IVR Menu Key 'pressed'
Account type (U.S)
A brief description of the business -- Office Premium 2-19 line
A high level description of the product or feature b...
Sorry, you cannot add more phones to your forward list because you have reached the maximum of 10 phones
I get this error message when I try to forward an extension to a cell phone. I have only 3 extension each to forward to one cell phone ye...
Glip Two-Way Calendar Sync
Glip should sync both ways from your calendar. Not just from Glip cal to your work calendar.
Clearing missed calls badge on Desktop app for Mac
I am running the Ring Central Desktop app as a supplement to my desk phone. Whenever there is a missed call the Desktop app notes it in t...
I have created a group of contacts, how can I send an SMS to the group?
I have successfully uploaded a list of contacts, I then created a group, but, I can not figure out how to send an SMS to the group. If I...
Emoji on android
Is there away to see emoji on android using the RC app? Clients always text me emojis and I cant see them.
Call Queue: recording that tells customer what number they are in line
I would like a recording for the call queue to tell the customer what number they are in line for getting attended.
How do I cancel my account when my free trial ends on a weekend?
My free trial was set to end today (5/12/18). I've been negotiating a price with my call rep and found I would need to return my phones a...
Calls no longer go to voicemail after hours
Ever since the upgrades, calls no longer go straight to voicemail "after hours". For example, a line is closed and if a person calls the...
Mobile App Contact Screen Navigation
I'd like the Contacts screen in the mobile app to have the Alphabet listed along the side bar to make navigating a large contact list eas...