Conversations

Conversations 1 - 20 of 30
Photo of Resale Shop
How do I UNSUBSCRIBE or STOP "short code" spam messages through Ring Central?
We have 4 phone lines in our office through RC and keep receiving texts from "Short Code" spam phone numbers. If we reply to "STOP" or un...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Robert Stoeber
iPhone app frequent interruptions during call
Is anyone else experiencing frequent call interruptions using the RingCentral iOS app? By "interruptions" I mean that I can be on a call...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of TJ Murray
Contacts: Adding Non RingCentral Users to Company Contacts
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a ...
  • 130 me toos
  • 52 replies
  • Idea
  • Planned
Photo of Robert Stoeber
Google Chrome Extension: not working for me
I was excited to see the announcement about the new Chrome extension that integrates RingCentral directly into Google For Work. More info...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Lori Hardtke
Increase Time When Dialing A Phone Number From Desk Phones
Let's say we have someone on the phone and now we want to conference in a 3rd person.  We select conference and enter in the area code an...
  • 20 me toos
  • 12 replies
  • Idea
Photo of Robert Stoeber
Feedback from a new (happy) customer after first month
I found these forums helpful while configuring my new RingCentral system, so I thought I should leave some of my own feedback for other p...
  • 1 me too
  • 1 reply
  • Praise
Photo of Robert Stoeber
Contact sync with Mac desktop app not working - anyone else have this problem?
I opened a new support ticket about this problem a week ago today and have not received any response, so I'm hoping to get better support...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Robert Stoeber
Contacts: How can I import contacts with a Company Name only?
I have a lot of contacts like restaurants, or company tech support numbers (Verizon, Go Daddy, etc) where the contact has no first name o...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Mike Hemmes
User Settings: disable call flip (turn DTMF/touch-tones off) - Disable Star/Pound * #
There are times when we call another business or service number that requires us to press the star key for a menu item. Every time one o...
  • 27 me toos
  • 30 replies
  • Idea
  • Implemented
Photo of Robert Stoeber
Company Call Handling: How to setup 2nd company with it's own phone number and auto-attendant?
We currently have a 2-line system, so we're obviously a small company. But later this year we will be launching a second business that is...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Robert Stoeber
Contacts: Solved problem of contact records missing after importing CSV file
After much trial-and-error I solved my problem, so I'm posting this where other people might find it in the hope of saving them some aggr...
  • Robert Stoeber, 2 years ago

  • 2 me toos
  • 0 replies
  • Question
  • Answered
Photo of Bruce Peterson
SMS: Can't send/receive SMS Text messages on my Ring Central Account
I recently started service with RC. Everything seemed to be working fine, but I discovered a major bug on my setup. I run a locksmith b...
  • 27 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of David Ahn
User Settings: disable call flip (turn DTMF/touch-tones off)
I have staff members who try to get through Medicare's automated system, but are unable to because every time I try to enter a letter, RC...
  • 8 me toos
  • 5 replies
  • Idea
  • Implemented
  • Archived
  • Merged
Photo of Robert Stoeber
Google App: run like Desktop app, not call controller (use direct dial)
The press release and product announcement for the Google Chrome extension for RingCentral all say things like: "Make Gmail and Google C...
  • 7 me toos
  • 9 replies
  • Idea
  • Archived
Photo of GROUP
Voicemail: on my personal cell phone or do they stay in the RC system?
Sometimes the voicemails go to the cell phone and sometimes they go to ringcentral voicemail.  we have bumped up the time settings on ri...
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of Greg Becker
How do I get calls to go to my mobile phone voicemail rather than my RingCentral account voicemail?
when someone calls the ring central number, I have it set to forward to my cell phone, however if I don't answer the cell phone the ring ...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
  • Archived
  • Merged
Photo of German
Is it possible to do a warm transfer from the iPhone app? How?
I don't know if this is possible.. tried everything, spoke 2 hours with support person which knows the system less than me!!! Any help is...
  • 1 me too
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Robert Stoeber
Softphone feature to launch external app or URL on incoming call doesn't work?
We are trying to integrate support for the RingCentral system into a website we are building for small to mid-size businesses. The softph...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Yaron Goldenberg
Cant receive SMS Text
Cant receive SMS Text messages on my Ring Central Account i was on the phone with costumer service for over then 40 min and the rep did ...
  • 2 me toos
  • 11 replies
  • Problem
  • Archived
Photo of Joshua Jesion
Disabling Call Flip
A number of my calls require the use of * and this triggers call flip, or a message saying I don't have a number assigned to it while my ...
  • 5 me toos
  • 3 replies
  • Question
  • Archived
  • Merged