Conversations

Conversations 1 - 20 of 1568
Photo of Luther Yeates
Automatic call recording - Allow mute in auto call recording
Referring to RingCentral guidance this feature currently doesn't work. I can turn off call recording, but can't start the recording again...
  • 1 me too
  • 2 replies
  • Idea
Photo of Beth Jensen
Adding a co-host to meetings with ability to start the meeting
How do you add a co-host (co-organizer) to a meeting, so that if the host (organizer) is not available, the co-host can start the meeting?
  • 5 me toos
  • 2 replies
  • Question
  • Answered
Photo of PATERNO
Add "Click to dial" for Outlook Integration
click to dial ringcentral for outlook on existing outlook contacts
  • 7 me toos
  • 2 replies
  • Idea
  • Implemented
Photo of Myrvaagnes
I want to bulk-import contacts with csv file
Is there a feature that would enable us to import the contacts in a csv file? Adding of contacts manually each time is lot of time consum...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of ELLIS
G Suite and RingCentral Provisioning Errors
I have SSO between RingCentral and G Suite working, but I am unable to get  Google G Suite Auto Provisioning working, as referenced here,...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Scott McClannahan
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed.  I opened a support ticket - I think ti...
  • 12 me toos
  • 26 replies
  • Idea
Photo of Stephanie Robach Kitzman
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of WYATT
Special Ring tone for certain Incoming CallerID numbers
I am an insurance agency and I work with mortgage brokers that will send me leads.  To offer a higher level of service to the brokers, I ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of KAVANAUGH
Airpods instead of headphones
I would like to find out how to use my Airpods instead of headphones when making calls.  I am not able to hear anything.  
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Yan Shaulov
EMERGENCY FEATURE REQUEST!!!!!!!!! DELETE OPTION FOR SMS CONVERSATION GLIP ON iPHONE. !!!!!
EMERGENCY FEATURE REQUEST!!!!!!!!! DELETE OPTION FOR SMS CONVERSATION SHOULD HAVE A DELETE FEATURE IN THE GLIP ON iPHONE. emergency !!!!!...
  • 1 me too
  • 3 replies
  • Idea
Photo of Saadet - Community Support
10/18/18 - Cannot Resend Welcome Email - Resolved
Hello Everyone, We've been receiving reports that Admins encounter an error message when trying to Resend a Welcome Email. We are lookin...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Saadet - Community Support
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Anthony Noronha
delay in connecting to extension
Ringcentral needs to eliminate the 10 sec delay when company greeting has ended and being connected to to an extension
  • 1 me too
  • 2 replies
  • Idea
Photo of Brian Kleinfall
Can't just pickup a queue call anymore. Now have to answer twice - What changed?
It seems in the last week or so answering call queue calls changed. My sales people have to "answer" the phone twice now for it to picku...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Tim Banting
How do you migrate from free Glip to a paid plan? Support are terrible :-(
My team are using Glip for free. We have a number of projects running and are very active. Our IT department supported me in moving to a...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Natalie Carboni
September Feature Release Preview
Our next release of new features and upgrades is scheduled to start mid-August. See below for a preview of what’s new and register for ou...
  • 6 me toos
  • 16 replies
  • Article
Photo of David Wyatt
Historical Reports schedule frequency
Having the ability to specify the exact schedule time you wish to receive a historic report - not just Daily/Weekly/Monthly.
  • 4 me toos
  • 3 replies
  • Idea
  • Implemented
Photo of WERNER
PDF Export for Reports:
I currently have to do a print screen for the summary reports that appear. Can you create a PDF export for the reports as they show graph...
  • 4 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of PICKETT
We need Speed of Answer and Abandonment Rates available on Historical Reporting.
We need Speed of Answer and Abandonment Rates available on Historical Reporting. 
  • 5 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of DEREBENSKIY
Reports: filter by time periods, not just by date
It would be nice if the call reports could be limited by time periods as well as by date
  • 15 me toos
  • 5 replies
  • Idea
  • Implemented