Conversations

Conversations 1 - 20 of 1332
Photo of Matt Auker
How do we add a billing user or technical user with out adding them as a RC user on our account?
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Joe
RingCentral Rooms and sharing using HDMI
According to the feature list and getting started/user guide, RingCentral Rooms supports sharing over HDMI. However, in none of the docum...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Natalie Carboni
Introducing the RingCentral Application
Your single place to call, message, and collaborate!  We’ve made it easier to work the way you want to work, anywhere and on any device...
  • 7 me toos
  • 25 replies
  • Article
Photo of Laura Smoke
What happened to RingCentral? I can't find anything telephone related.
I logged into RingCentral and all of the telephone related settings have disappeared.  Is there an FAQ for accessing voice messages, faxe...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Malky Goldberg
How do I connect my headset to Glip?
I don't see anywhere on the Glip app somewhere to connect my headset as the sound and microphone option as I have on my Phone app. Any a...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Rick Cruz
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
  • 35 me toos
  • 28 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of HARE
RCFax with our Xerox Workcentres
We have multiple Xerox Copiers that have the ability to fax to a fax server (internet fax)  But I have no idea how to set that up through...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ARAKELIAN
Transferring Calls from Call Queue
Whenever an extension answers a call originating from a call queue and then transfers it to another extension, it rings the extension use...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of Dave Ptasienski
Users in India
I need to add a user in India; when will India be supported by RingCentral?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Natasha Parker
Glip Question: Add/Save Contact within Glip?
When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the ...
  • 8 me toos
  • 3 replies
  • Idea
Photo of John Walker
Mobile App Transferring Issues
Whenever a user transfers a call on their Mobile App to another extension, it rings that user's mobile phone back after they transfer it....
  • 4 me toos
  • 7 replies
  • Question
  • Acknowledged
Photo of Bryan Pickel
Allow Webinar host to unmute attendees
US Account We host training via webinars and need the capability to unmute attendees to allow forinteraction during the training. The num...
  • 1 me too
  • 3 replies
  • Idea
  • Planned
Photo of Jin
Same email when adding an extension
Account Type: U.S. I noticed that on the new version of Ringcentral Web Service, the feature in which we can add extensions with the sam...
  • 1 me too
  • 3 replies
  • Question
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 129 me toos
  • 46 replies
  • Idea
  • Under Consideration
Photo of Chris Duquette
Cisco SPA 508g won't show message indicator on phone
Upon logging into my extension online I noticed I had 20 messages, my phone showed no indication I had messages. 
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Carolina Ballestas
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes.  Logged into my RingCentral account to view the fax.  When I click on the icon to open the fax, it does not ope...
  • 8 me toos
  • 6 replies
  • Question
  • Answered
Photo of Natalie Carboni
September Feature Release Preview
Our next release of new features and upgrades is scheduled to start mid-August. See below for a preview of what’s new and register for ou...
  • 5 me toos
  • 8 replies
  • Article
Photo of Lindsay Gardina
Conference calls: hear beep when others join should be default
The default setting should be to have the sound turned ON when others join the conference call, instead of having to press *#8 four times...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Dave Markert
Need to set outgoing text caller ID to non-Super Admin Account
I am trying to make the outgoing txt number our main # for my employees but in order to do that they have to have super admin rights, whi...
  • 1 me too
  • 1 reply
  • Question
  • Answered