Conversations

Conversations 1 - 20 of 49
Photo of KAVANAUGH
Airpods instead of headphones
I would like to find out how to use my Airpods instead of headphones when making calls.  I am not able to hear anything.  
  • 2 me toos
  • 7 replies
  • Question
  • In Progress
Photo of Rhonda
Can we block numbers to the call queue?
Some of our offices get a lot of telemarketing calls that call over and over again. Can we block numbers to the call queue groups?
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Aumiller
Polycom VVX411 - Display Phone Number on Phone
I am trying to figure out how to get my extension/direct dial line to display on my phone. This was a feature we had with a previous phon...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Saadet - Community Support
Add Carrier for SMS Notification
If you would like to see a specific carrier added to SMS Notifications please vote and comment. Below are the current carriers:
  • 5 me toos
  • 6 replies
  • Idea
Photo of Carolina Ballestas
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes.  Logged into my RingCentral account to view the fax.  When I click on the icon to open the fax, it does not ope...
  • 8 me toos
  • 8 replies
  • Question
  • Answered
Photo of Rosalie Pope
Outgoing fax taking 20+ minutes to send??
With just about every outgoing fax, it seems to take 20+ minutes to send. I don't have any problem with incoming faxes. I am sending as p...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Teri Gillmor
Recurring Meeting Issue With Outlook Plugin
I experienced an issue with recurring meetings reverting back to a fixed date/time and learned after meeting with RingCentral Support (C...
  • 1 me too
  • 1 reply
  • Idea
Photo of Derek
Ring Central Meetings Installation
It appears when we install Ring Central Meetings it's only installed for the logged in user.  How can we install it on a workstation for ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Mike Rowe
Setting DND on hard phone will still make the monitored line ring for a half second to a second on another phone.
Setting DND is supposed to prevent that line from ringing and send callers to voicemail, currently when set on a Polycom desk phone it wi...
  • 4 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of GraniteStateColin
Desktop App: Hotkey Options
In the older SoftPhone application, we were able to set hotkeys for dialing and sending faxes. I used to be able to select any phone numb...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael Norton
Unable to edit IVR Editor
Unable to edit existing IVE that has already been set up. You will not be able to save what you have changed. 
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of Chris Duquette
Inbound caller ID blocking
I have a customer who is having an issue in the office where employees are screening the inbound calls and not answering. Short of firing...
  • 1 me too
  • 3 replies
  • Idea
Photo of Eva Tutic
I am no longer able to upload Apple files to Glip? ie. numbers, pages, photos etc.
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Judy Gomez
When I print the Service Statement, the left side of the page is always cut off. How can I print it?
When I print the Service Statement, the left side of the page is always cut off. It shows perfectly on the screen, but not when I print it.
  • 1 me too
  • 3 replies
  • Question
  • Archived
Photo of Eva Tutic
Online desktop version of Glip not synching with desktop
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Erik Eckert
Ninja RMM Push Deployment/Silent Install
Trying to use or RMM Tool which is Ninja RMM to push Deployment/Silent Install.  Just need the switches and so on to do so for silent ins...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Alex Navarro
Glip & Windows Server 2008 R2 TS Environment
Hello Everyone,  I am wondering if anyone has installed Glip on a Windows 2008 TS environment. I saw a post regarding the desktop app bu...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Saadet - Community Support
Dialing Internationally - Whitelist Form
Question: Why can’t I dial a specific country even though I have International Calling enabled? Answer: Some countries are considered ...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Josh Chandler
RC Chrome Extension - No Audio Through Plantronics Bluetooth Headset
I have a Plantronics Voyager that is working fine with the RC softphone application for Win 10. However, it is not receiving audio throug...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of John Heck
Phone DND for Call Queue - What happens?
I have a routing center with about 9 people in it all using the Polycom VVX411 and Ring Central, and I'm a bit confused about the functio...
  • 1 me too
  • 4 replies
  • Question
  • Answered