Show Call Queues or favorites in HUD
We have a US account. 90% of the calls our receptionist receives on the Windows Desktop app she transfers to a call queue (with rotation...
Simon C
Joined on August 15, 2019
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Integrate RC actions in Salesforce Process Builder
We are considering pursuing this in our org. It would be helpful to have the call pop when someone calls in, but beyond that, what is pos...